Overnight Retail Manager

Company:  World Duty Free
Location: Chicago
Closing Date: 18/10/2024
Salary: £100 - £125 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.

What we will offer you:

  • Competitive Salary of: $73,000 to $84,000 annually
  • Daily Pay- Get your money as you earn it
  • 20% Hudson Employee Discount
  • 50% Hudson Food and Beverage Discount
  • PTO
  • Personal and Parental Leave Programs
  • Company Paid Life Insurance
  • Employee Recognition Programs
  • Advancement and Growth Opportunities
  • On-going Training & Development

This Overnight Retail Operations Manager Job Is For You, If You Enjoy:

  • Assisting the General Manager in executing the day-to-day activities in support of the strategic planning initiatives to ensure a productive and profitable operation
  • Helping to promote an overall corporate image of excellence through strong work ethic, leadership by example
  • Providing consistent delivery of excellent customer service and store visual presentation
  • Working at the Chicago O'Hare International Airport

Your Team is counting on you as an Overnight Retail Operations Manager to:

  • Provide flexibility to work Overnight Shift , any day of the week, including weekends & holidays
  • Work a full-time schedule

Overnight Retail Operations Manager Job Responsibilities:

  • Assist the General Manager in maximizing sales and profits by meeting and exceeding sales budgets while minimizing shrink.
  • Assist the General Manager in recruiting and developing quality staff at all levels. Provide input to location succession planning.
  • Provide leadership, effective management, and training for staff.
  • Ensure communications from home office and the General Manager are delivered to all staff levels.
  • Ensure full adherence to all company policies and procedures.
  • Implement and enforce controls that protect the company’s assets from internal and external shrink.
  • Ensure overall floor coaching and supervision is delivered consistently to ensure excellent customer service.
  • Complete on a timely basis all administrative work as assigned by the General Manager (i.e. scheduling, back office administration).
  • Perform daily/weekly operational audits.
  • Ensure adherence to all promotional programs and report deficiencies in compliance to the General Manager.
  • Demonstrate excellent product knowledge and visual merchandising skills.
  • Perform daily inspections in each store to ensure company standards in visual presentation, stock replenishment, and housekeeping are maintained.
  • Fulfill all responsibilities of General Manager in his/her absence including responsiveness to landlord and home office requests.

Required Qualifications:

  • Leadership qualities and demonstrated organizational skills.
  • Excellent time-management skills and problem-solving abilities.
  • Strong interpersonal skills with an ability to interact with diverse personalities.
  • Ability to multi-task.
  • Able to lift up to 40 lbs.
  • Able to stand and walk throughout the shift.
  • High School Diploma or Equivalent; Associate's degree or above preferred.
  • Have a Driver’s License.
  • Two years of previous retail management experience. Multi-store management experience required for multi-store locations.
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