Associate Director Professional Services – Companion Animal

Merck Associate Director Professional Services – Companion Animal

Location: Providence, Rhode Island

The Associate Director, Professional Services is a field-based position responsible for hiring, leading, coaching, and motivating a team of Professional Services Veterinarians within the Northern Zone. The candidate will build strong customer relationships and support the goals of the companion animal business through medical education and business acumen. The Associate Director partners with peer leaders to develop and execute a strategy for ensuring excellence in the delivery of veterinary support for companion animal products and programs both to customers and sales teams. They will have strong financial acumen, leveraging the use of technical data to gain greater customer insights and to train their veterinary and sales teams on uncovering medical needs.

In addition to fostering a team culture of collaboration, innovation, adaptability, and technical excellence, the Associate Director will work to maintain contact with key industry professionals in academia, veterinary organizations, and individual veterinary leaders. This includes attending and presenting in prominent industry scientific meetings, as well as interacting with our customer base through local and national presentations or individual consultations.

Essential Accountabilities

1. Hire, onboard, lead, coach, and motivate field veterinary staff of the Companion Animal Business Unit to build strong customer relationships and advance our company's offerings through medical education and needs discovery.
2. Provide professional development by partnering with direct reports on individual development plans.
3. Oversee and manage expense and travel budgets for direct reports.
4. Deliver a high level of technical expertise, service, and support to our company's Companion Animal sales in the US.
5. Participate as a scientific speaker at industry and local meetings where needed.
6. Conduct and assist in market support research.
7. Obtain information regarding customer needs through various channels, networking, and customer visits.
8. Aid in the development of technical and marketing brochures for our company's products.
9. Act as a liaison between prominent researchers in university, government, and private settings.
10. Communicate between various of our company's departments, as needed.

Minimum Requirements:

Must have a Doctor of Veterinary Medicine (D.V.M) degree and a minimum of 8 years relevant work experience, including clinical veterinary experience in companion animal medicine and/or companion animal technical services work.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Ability to work in a team environment.
• Good leadership skills.
• Must have a current Veterinary license in a US state.
• Ability to digest extremely technical information and present it in understandable terms to lay people.

Travel Requirements: 75%

Employee Status: Regular

Relocation: Domestic

VISA Sponsorship: No

Expected US Salary Range: $135,500.00 - $213,400.00

Available Benefits: Bonus eligibility, health care and other insurance benefits, retirement benefits, paid holidays, vacation, and sick days.

Job Posting End Date: 10/23/2024