Talent Acquisition Operations Associate (Hybrid)
311 South Wacker Dr Suite 3280, Chicago, IL 60606
Come join our team!
EPIC Insurance Brokers & Consultants is one of the fastest-growing firms in the insurance industry, driven by capable, committed people who share common beliefs and values. We are looking for individuals who have “the right stuff” – those who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. Our local market knowledge and industry expertise helps support our clients' regional and global needs. We continue to grow thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values align with your career goals, consider joining our amazing team!
JOB OVERVIEW:
Our Corporate Talent Acquisition (TA) Team is hiring a TA Operations Associate - Custom Hires. This position plays a critical role in the recruitment process, ensuring seamless operations and great customer service. This position involves heavy data entry and accuracy in our ATS (Greenhouse) as well as managing candidate offer letters, background checks, and assessment testing for candidates. The ideal candidate possesses strong attention to detail, excellent organizational skills, is tech-savvy, curious, and has a customer-centric mindset with a sense of urgency to assist others.
WHAT WE’RE LOOKING FOR:
- Candidates with at least 2 years of relevant work experience , preferably in a recruiting/talent acquisition team or part of the HR hiring and onboarding process.
- Tech-savvy individuals who are proficient in various software programs, including Microsoft Office Suite and recruiting-specific software.
- Candidates with strong written & verbal communication skills who enjoy working with people at all levels of an organization.
- Humble, hungry & smart team players who excel at working independently and being self-starters.
- Candidates looking for a fast-paced work environment, with variety and room to grow.
- Location: This is a hybrid role – qualified candidates must be able & willing to work at least 1 day a week from one of our EPIC office locations.
WHAT YOU’LL DO:
Main responsibility is to seamlessly move already identified hires (custom hires) through the ATS system including:
- Act as the centralized function for all of EPIC for custom hires.
- Using Greenhouse ATS:
- Generate offer details and letters as applicable.
- Initiate and see through to completion background checks and assessments when applicable.
- Provide exceptional customer service to both candidates and hiring managers throughout the hiring process.
- Collaborate with support teams to facilitate onboarding of new custom hires.
- Participate in team meetings, functions, and trainings, and support the Talent Acquisition Partners with recruiting tasks.
WHAT YOU’LL BRING:
- 2+ years of relevant experience in talent acquisition or HR operations.
- Proficiency in Microsoft Office Suite and other standard software programs; ATS and/or HRIS/HCM software experience preferred.
- Strong written and verbal communication skills.
- Ability to be a self-starter and self-directed.
- Team player who strives to provide great customer service.
- Strong attention to detail and organizational skills.
COMPENSATION:
The base pay offered will be determined based on experience, skills, training, certifications, and education.
WHY EPIC:
EPIC has over 3,000 employees nationwide – and we’re growing! We offer:
- Generous Paid Time Off
- Unlimited PTO for salaried employees; 22 PTO days starting out for hourly employees; 12 company-observed paid holidays; 4 early close days; plus additional paid days off.
- Generous leave time options.
- Work-life balance with standard work weeks being 37.5 hours.
- Generous employee referral bonus program.
- Employee Resource Groups.
- Unique insurance options.
EPIC embraces diversity in all its forms. We are committed to fostering a work community where every colleague feels welcomed, valued, respected, and heard.
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