Associate Director of Independence and Housing

Company Description: NAMI San Diego & Imperial Counties (National Alliance on Mental Illness) is a nonprofit organization that provides free education, support services, and advocacy to improve the quality of life of everyone affected by mental illnesses.

Primary Responsibilities/Function: The Associate Director of Independence and Housing works alongside the Director of Independence and Housing to plan, organize, and direct the day-to-day operations of the Department to ensure contract compliance, goal attainment and/or meeting of benchmarks. The Department focuses on the operation of all street outreach teams and case management programs for those who are unhoused, homeless prevention and/or diversion strategies, and all NAMI SD/IC residential programs including, but not limited to: independent or communal living homes, transitional housing programs, non-congregate bridge programs, and shelter projects. The Associate Director will support in the department's strategic planning, personnel management, and contract and budget compliance, and provide leadership with the program design-funding-implementation-evaluation cycle.

Duties and Responsibilities:

• Recruit, supervise, train, and recognize department staff.
• Directly supervise the NAMI SD/IC Encampment Resolution Riverbed program and team.
• Be in the field with Encampment Resolution team to ensure project goals and deliverables are attained and provide guidance to case management staff.
• Ensure department data is being tracked in the appropriate data entry systems in a timely and accurate manner. Pull reports as needed to ensure highest data quality.
• Ensure that all weekly, monthly, and quarterly reporting is completed.
• Alongside Department Director, co-lead monthly case conferencing meetings for each Encampment Resolution program's caseload.
• Collaborate with Program Managers to ensure department standards are met.
• Support Department Director in generating and implementing internal processes, documents, and workflows, and standardizing of Homeless Outreach Programs and residential programs.
• Support in budget adherence and spending.
• Participate in NAMI SD/IC community relations efforts.
• Attend required training, provide/secure training for employees, and ensure timely completion of training.
• Other duties as assigned.

Accountability: Reports to Director of Independence and Housing

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of standing and walking.
• Must be able to lift up to 15 pounds at times.

Minimum Requirements, including linguistic and cultural skills, education, experiences, licenses and certifications:

• Reliable and consistent attendance and punctuality is required.
• Must have a satisfactory driving record and be willing to drive personal or company vehicle.
• Bachelor's degree in relevant field (Social Work, Psychology, Community, Education, Advocacy/Activism) or clearly demonstrated equivalent work experience in the field preferred. Master's degree preferred.
• 2-4 years of experience in a leadership role, preferably in a non‐profit setting.
• Significant experience working with homeless populations, individuals with mental illness and/or substance use.
• Familiarity and/or experience in the field of mental health, substance use disorders, or homelessness, and/or lived expertise in mental health, substance use disorders, or homelessness is preferred.
• Must be committed, dependable, trustworthy, and passionate about housing and mental health recovery.
• Must be able to work in an often-unpredictable environment and adapt well in a fast-changing environment.
• Must be organized, detail-oriented, and self-motivated. Ability to conduct business in a respectful and professional manner required.
• Able to communicate effectively, verbally and in writing.
• Basic knowledge of computer software (Microsoft Office, Word, Excel) and web navigation.
• Demonstrated ability to maintain confidentiality.

Due to our work with vulnerable populations and county contractor requirements, applicants will be required to undergo a background check following a contingent offer of employment and must receive satisfactory results prior to a final offer of employment. If you have any questions regarding this requirement, please feel free to reach out to