OverviewThe Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The Customer Service Representative will gain knowledge through local training and hands-on experience to provide administrative support and service customers.The position is a Full-Time position (40 hours per week) - Position pays $18 / hourApart from religious observation, must be available to work ONE of the following schedules:Thursday - Monday 1:30pm - 10:00pmBenefits: a regular weekly schedule, medical benefits, dental benefits, vision benefits, 401k match, profit sharing, paid time off, car rental and car purchase discounts, and a fun and friendly place to work!Job location: Sky Harbor Airport Rental Car CenterResponsibilitiesProvide a high level of customer service by assisting customers and assessing their rental needs in personMeet and greet customers in a friendly and timely mannerProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns, check-ins and exit kiosk transactionsUnderstand and communicate rental terms and conditions, vehicle features and other servicesMay sell optional protection products, upgrades, fuel options and other additional equipmentResponsible for notifying Management of any known vehicle problems and any required vehicle maintenanceClean vehicle interior and exterior by hand or by operating washing equipment when neededPerform miscellaneous and backup duties job-related duties as assignedEqual Opportunity Employer/Disability/VeteransQualificationsMust be at least 18 years of ageMust have at least 1 year prior customer service experienceMust have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 yearsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futureMust not have interviewed with Enterprise for a customer service position at Sky Harbor position in the last 12 months.Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ( ) to contact us about your interest in employment.