ABOUT THE COMPANY
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste, and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations, and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
- Safe : We protect the livelihoods of our colleagues and communities.
- Committed to Serve : We go above and beyond to exceed our customers’ expectations.
- Environmentally Responsible : We take action to improve our environment.
- Driven : We deliver results in the right way.
- Human-Centered : We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
POSITION SUMMARY:
Within a business unit, the Operations Manager - Hauling is responsible for managing the collections activities for commercial, industrial, and residential customers, as well as container delivery and pick up, in a geographically dispersed area. The position manages a team of Operations Supervisors, Dispatchers, Operations Clerks, Drivers, and Helpers who are responsible for the route system for commercial, roll-off, and residential customers throughout the business unit. The Operations Manager - Hauling works with his or her General Manager and other managers in the business unit to execute a local market strategy that complements the Area’s overall strategic operating and marketing plans and implements tactical initiatives to drive functional excellence and budget achievement. The Operations Manager - Hauling oversees all matters related to collections operations, effective safety and accident prevention programs, compliance with standards, and drives change management initiatives that contribute to the growth and durability of the business unit.
PRINCIPAL RESPONSIBILITIES:
- Manages a staff, including hiring, training, coaching, performance management; develop supervisory goals and objectives; and effective resolution of safety issues and claims.
- Implement and execute plans to complement the business unit’s strategic and operating plan; champion the execution of tactical initiatives within the Business Unit to maximize the customer experience, growth and durability, while optimizing profitability.
- Ensure maximum productivity and route management systems for commercial, roll-off, and residential routes and establish productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses.
- Interact with customers and local, state, and federal government employees to resolve customer service concerns; ensure regulatory compliance standards are met.
- Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain an effective loss control and safety program.
- Lead operations to ensure compliance with all standards including environmental, operating, regulatory, safety, accounting, and ethics.
- Approve expenses and manage budget for the operations department including approval of purchase orders and vendor pricing.
- Develop a best-in-class team and workplace culture and effectively manage performance and talent development; drive best-practice sharing.
- Build and maintain strong and effective relations with relevant government, community, and environmental groups.
QUALIFICATIONS:
- Demonstrated business acumen, strategic thinking, and an ability to execute against formulated strategy.
- Demonstrated ability to lead change initiatives.
- Able to direct large staff.
- Is process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives.
- Demonstrated problem-solving, analytical, critical-thinking, and decision-making skills.
- Demonstrated ability to optimize near-term results that contribute to long-term sustainable success.
- Is collaborative; builds and works with teams.
- Creative thinker who challenges conventional solutions.
- Demonstrates and promotes ethical behavior.
- Has strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high-performance teams.
MINIMUM REQUIREMENTS:
- High School Diploma or GED.
- Minimum of 2 years of supervisory or management experience or participation in Republic Services’ management trainee program.
Pay Range: $77,350.00 - $121,550.00
Bonus Plan Details (if applicable): Bonus - Annual Incentive ("MIP") Target, 20% Annual
Rewarding Compensation and Benefits
Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans, and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).