Intake Manager - Personal Injury Law

Intake Manager

We are a NO drama boutique personal injury law firm in Newport Beach and we are rapidly growing. We have a fun company culture, very low employee turn-over, and work hard together to accomplish the team goal! The intake team has expanded and we are in need of a strong Intake Manager to oversee the team! Hurry and apply today!

Position Overview

We are seeking an Intake Manager to oversee and manage our intake team of 7 to help with the intake process of new personal injury clients. The ideal candidate will have strong organizational and communication skills and be able to work in a fast-paced environment.

Key Responsibilities

1. Manage and oversee the intake process for personal injury cases
2. Assist our team of Intake Specialists
3. Handle high-volume of 100+ sign-ups per month
4. Screen potential clients for eligibility and follow up with leads
5. Ensure all necessary documentation is obtained from clients
6. Coordinate with attorneys and paralegals to ensure cases are properly assigned
7. Maintain accurate records and data entry
8. Provide exceptional customer service to clients

Qualifications

1. 2+ years of experience in intake, preferably in personal injury law
2. Bilingual in Spanish is preferred
3. Strong organizational and communication skills
4. Ability to work in a fast-paced environment
5. Knowledge of personal injury law and legal terminology
6. Nice to have skills: Managerial experience, bilingual in Spanish, experience in sales or mortgage lending, experience handling inbound live calls (not transfers)

Benefits

1. Medical
2. Vision
3. PTO
4. Company Bonus!

Applicants must be authorized to work in the U.S.

Job ID: EF6-1815553

Employees will receive paid leave to the extent required by state or local law.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.