Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.
First Hawaiian Bank is currently seeking a customer-focused and engaging Head Teller to join our Wahiawa branch. In this role, you will be responsible for providing stellar customer service while processing customer transactions and supports bank goals by promoting and referring bank products and services. The Head Teller also assists in the supervision of Branch Tellers and Branch operations.
Compensation
The pay range is $19.00 - $22.50/hour, commensurate with experience; plus sales incentives.
Work Schedule
Monday - Friday 8:00AM - 4:30PM (hours may vary); Saturday 9:00AM - 1:00PM (on a rotation basis)
The ideal candidate will have:
- High school diploma or equivalent required.
- 1 year of experience as an FHB Senior Teller; or
- 2 years' experience as an FHB Teller and cross-trained to perform supervisor duties; or
- 1 year experience as a Teller (or equivalent) in another financial institution with two years' supervisory and cashiering experience required.
- Knowledge of the financial services industry (e.g., retail, mortgage/loans/deposits, and wholesale banking) preferred.
- Must be pleasant and tactful when interacting with customers.
- Good oral and interpersonal communication skills.
- Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information.
- Able to handle confidential matters judiciously.
- Must be able to perform basic mathematical calculations and balance cash with the assistance of a calculator.
- Possess sales skills to enhance business development opportunities.
- Ability to work independently with minimal supervision.
- Familiar with standard concepts, procedures, and practices in branch operations.
- Demonstrated ability to lead a team.
- Ability to work under pressure with multiple deadlines.
- Ability to problem solve.
- Ability to resolve complex staff and customer issues/transactions.
- Exercise good judgement.
Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn, Instagram, Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members
If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!