Hotel Group Sales & Marketing Manager

Description

Join our sales team at the iconic and historic Los Angeles Athletic Club and Hotel! We have an immediate opening for the right person who is committed to elevating the hotel experience and is eager to uncover new business as well as maintain relationships with all clients to further the Hotel’s visibility and success.

We are very actively looking to fill the position of Full-Time Group Sales & Marketing Manager. You will also be handling a bit of business transient accounts as well. Applicants must have Hotel Sales experience, either as a sales coordinator or sales manager. Kindly only apply if you have this experience. A huge plus if you are in a hotel coordinator or sales manager role currently and are looking for a unique and really fun new opportunity at a Historic landmark in DTLA!

Job Summary:

This position contributes to the success of Crescent Hotels & Resorts by creating wonderful and memorable experiences for every guest who stays at the club's boutique 72 room hotel. You will be working directly with the Area Director of Sales to assist in cultivating a high performing sales team that consistently delivers growth and revenue objectives. The Group Sales and Marketing Manager will also assist in strategies such as promotions and unique marketing packages and initiatives to drive revenue. Please note this position is an on property role five days a week Monday through Friday, with occasional later evenings for client events or entertaining new potential clients.

Responsibilities:

• Developing and implementing strategic sales plans
• Managing a portfolio of accounts and building strong relationships with clients
• Identifying new clients and business opportunities
• Strong ability to close group and transient business
• Flexible and adaptable to changing trends in the market place and the ability to work with many different clients professionally
• Negotiating group and business transient contracts
• Preparing reports on goals, sales, and profits and presenting these to senior management
• A sharp awareness of trends and changes in the hotel and hospitality industry
• Collaborating with other departments, particularly reservations and front office, to ensure hotel services exceed guest needs
• Attend trade shows and industry events to broaden network and increase business, with occasional travel via flight two to three times a year to attend trade shows or sales calls in top feeder markets.

Education, licenses, & certifications:

• Required: Minimum of two to three years of experience in same position in the Hotel Sales. The ideal candidate is a Sales Coordinator or Sales manager in a hotel currently and looking for a great new experience
• Required: High School Diploma or GED Equivalent
• Required: Current California Driver License with satisfactory Department of Motor Vehicle driving record, and must be willing to travel by flight

Essential qualifications:

• Required: At least 21 years of age.
• Required: Strong understanding of the hotel industry and market trends in Los Angeles.
• Required: Reliable and punctual attendance.
• Required: Excellent time-management skills; prioritizing and completing assigned job tasks effectively.
• Required: Travel (by vehicle and plane) for business, training, and/or development, including overnight trips.
• Required: Excellent oral, speech, and writing skills in English. (Fluency in Spanish is not required but a plus)
• Required:Excellent interpersonal and customer service skills
• Required: Computer Experience: proficient with Microsoft Office programs, Outlook, and ability to learn a variety of other software systems
• Required: Strong presentation and customer service skills; convey messages clearly and confidently; persuade and effect positive change
• Required: Capable of working effectively independently at a high level with minimal supervision
• Required: Strong analytical skills.
• Required High attention to detail and accuracy
• Required: Ability to prioritize effectively and efficiently meet deadlines and produce work in a timely manner.

Associate Acknowledgment:

This description is not intended to be all-inclusive. Associates may be asked to perform any reasonable management request, within their capabilities, to meet the ongoing needs of the business.

Pay: $75,000.00 Annual Salary and eligible for quarterly bonus program

Pre-employment background check required, and drug screen may apply.

We are an equal opportunity employer; all individuals are encouraged to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Source: Crescent Hotels & Resorts