HR Director – Hands-On Role
About the Company:
Join New England’s largest independent security systems integration and monitoring company that has been in business for over 50 years! Our mission has remained the same: to provide the best possible security technology and customer service to protect homes and businesses across New England.
Company - American Alarm
About the Role:
American Alarm is seeking an experienced, hands-on HR Director to join our team. Working closely with the CFO on all HR and payroll matters, candidates must have outstanding people skills. This role requires a seasoned HR professional capable of leading and executing HR functions to support the company's goals. The ideal candidate will have a deep understanding of all HR disciplines and a proven track record of implementing effective HR practices.
Responsibilities:
- Employee Relations - Serve as the first point of contact for employee concerns and inquiries. Investigate and resolve employee complaints, conflicts, and issues in a fair and timely manner.
- Coaching - Provide coaching and support to managers on handling employee relations matters effectively.
- Recruitment/Hiring - Manage innovative recruitment process and resources and oversee the onboarding and orientation process.
- Payroll - Overseeing and supervising payroll administration in ADP Workforce Now Software.
- Benefits – Plan administrator for benefit plans, annual benefit plan renewals, Open enrollment, audits. Plan administrator for 401k Plan. Employee Leave administrator.
- Compliance – Consistently track all Federal and State law changes that impact the organization. Deep knowledge of MA employment law required; knowledge of RI, CT, and NH laws highly preferred. Ability to create policies and procedures in compliance with applicable laws.
- Discipline and Termination – Responsible for overseeing discipline and termination situations of employees, including guiding managers in the process. Also responsible for performing exit interviews.
- Training – Oversee the training and development program for the company, including career pathing programs for employees.
- Performance – Lead the annual performance review cycle, including training managers on proper review techniques.
- Strategy - Partner with management to support strategic and operational HR initiatives. Manage department budget.
- Loss Prevention administration and renewal including General Liability, Cyber Insurance, Workers Comp, and Property Insurance.
- Safety – Enhance safety and wellness programs. Manage workers compensation program.
- DEI – Oversee the company-wide DEI initiatives.
- Other duties as assigned by management.
Requirements:
- 10 years of HR/Payroll experience with increasing responsibility. Experience working with employees working on-the-road preferred.
- Bachelor’s degree or equivalent experience; SHRM CP/SCP and/or HRCI PHR/SPHR certification preferred.
- Extremely knowledgeable about Federal and New England State laws.
- Effective Communicator with Strong Interpersonal Skills.
- Highly proficient in Microsoft Office.
As an equal opportunity employer, American Alarm is committed to a diverse workforce and is also committed to a barrier-free employment process.
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