Data Analyst Level 4 104-037 with Security Clearance

Watch Floor Data Analyst Level 4: Job Description

As a Watch Floor Data Analyst, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Data Analyst joining our team to identify, define, collect, and report on key performance metrics to drive data-based decision making and continuous improvement across the organization.

Responsibilities:

1. Identify, define, and establish key performance metrics and indicators relevant to the organization's goals and objectives.
2. Develop data collection methodologies and systems to gather accurate and reliable metrics.
3. Collect and analyze data from various sources, ensuring data integrity and accuracy.
4. Prepare comprehensive reports, dashboards, and presentations to effectively communicate metric findings to stakeholders and management.
5. Collaborate with cross-functional teams to understand data requirements and align metrics with business objectives.
6. Conduct process analysis to identify inefficiencies, bottlenecks, and areas for improvement.
7. Recommend and implement process improvements to enhance operational efficiency, quality, and customer satisfaction.
8. Collaborate with teams to ensure the successful implementation of process changes and monitor their effectiveness.
9. Continuously monitor and evaluate service delivery processes to identify opportunities for improvement and optimize customer experience.
10. Contribute to the development and implementation of quality assurance and quality control measures to ensure adherence to established standards.
11. Conduct quality inspections, identify defects or deviations, and recommend corrective actions to maintain high-quality standards.
12. Stay updated with industry best practices, emerging trends, and technologies related to metrics analysis, process improvement, and quality assurance.

Required Skills and Abilities:

1. Proven experience in metrics analysis, reporting, process improvement, and quality assurance.
2. Strong analytical skills with the ability to collect, analyze, and interpret complex data sets.
3. Proficient in data visualization techniques and tools to effectively present findings.
4. Solid understanding of process analysis methodologies and continuous improvement concepts.
5. Knowledge of quality assurance principles, methodologies, and best practices.
6. Excellent communication and presentation skills to convey complex information to both technical and non-technical stakeholders.
7. Strong problem-solving skills with the ability to think critically and propose innovative solutions.
8. Detail-oriented with a strong focus on data accuracy and attention to detail.
9. Proficient in using data analysis software, spreadsheet applications, and business intelligence tools.
10. Ability to work independently as well as collaboratively in a team environment.

Education and Experience:

1. HSD/GED + 12 years
2. Associates + 10 years
3. Bachelors + 8 years
4. Masters + 6 years
5. PhD + 4 years
6. NOTE: Relevant professional certifications will be considered equivalent to six (6) months of relevant experience.

Training and Certifications:

1. IAT Level 2 Security Clearance
2. DoD Approved Clearance and Poly