Company:
RPM Raceway
Location: Stamford
Closing Date: 24/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Details
Level
Entry
Job Location
Stamford - Stamford, CT
Remote Type
N/A
Position Type
Undisclosed
Education Level
Undisclosed
Salary Range
Undisclosed
Travel Percentage
Undisclosed
Job Shift
Undisclosed
Job Category
Undisclosed
Description
GUEST SERVICES REPRESENTATIVE
Join this exciting, growing entertainment destination as a member of the Guest Service Representative (GSR) team in Stamford, CT. GSR personnel must enjoy working with people, be outgoing, friendly and provide a world class guest experience.
We provide upward mobility for all employees who look to grow in their roles and responsibilities.
Job Description
The Customer Service Representative's job skills and specifications include:
Level
Entry
Job Location
Stamford - Stamford, CT
Remote Type
N/A
Position Type
Undisclosed
Education Level
Undisclosed
Salary Range
Undisclosed
Travel Percentage
Undisclosed
Job Shift
Undisclosed
Job Category
Undisclosed
Description
GUEST SERVICES REPRESENTATIVE
Join this exciting, growing entertainment destination as a member of the Guest Service Representative (GSR) team in Stamford, CT. GSR personnel must enjoy working with people, be outgoing, friendly and provide a world class guest experience.
We provide upward mobility for all employees who look to grow in their roles and responsibilities.
Job Description
- Support customers by answering phone calls, greeting and assisting them in person
- Assist customers in the self-registration process
- Sell karting options including up-selling races & specials
- Sales of memberships, arcade cards, snacks, apparel, parties, etc.
- Take payment of cash, credit cards and coupons for specials, etc.
- Scheduling and placement of customers into races, groups and teams
- Open / close cash registers, reconcile register drawer at shift close, balance transactions
- Prepare merchandise displays, Re-stock food and apparel and maintain inventory
- Set-up Retail parties and small group events and provide attentive customer service
- Act as Event Coordinator for Birthday parties and other retail events
- Develop Daily To-Do lists and accomplish tasks as time permits
- Open and Close Shifts with attention to preparation and readiness for following shift
- Keep facility in premier condition at all times completing all opening and closing duties
The Customer Service Representative's job skills and specifications include:
- Helpful, friendly and patient attitude and disposition with ability to SMILE at all times
- Excellent interpersonal and communication skills and a great team player
- Ability to accurately record information with strong attention to detail
- Able to multi-task and problem solve
- Able to work 15 to 28 hours per week including weekends and holidays
- Make RPM Raceway the best experience for every racer that walks through our door
- High school diploma or G.E.D. from accredited institution
- College attendance working towards a degree is preferable with flexible hours available
- Patient, Presentable, Punctual and Responsible
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RPM Raceway