Vice President, Product Owner- Cyber Security Operations Center (CSOC)

Job Classification:

Technology - Agile, Delivery, & Product

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability, and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.

Your Team & Role

As VP, Product Owner, Cyber Security Operations you will serve as the executive leader of Prudential’s Global 24/7/365 Cyber Security Operation. You will lead a highly skilled and dedicated team of professionals responsible for event handling, triage and initial threat analysis working to protect the Prudential Financial enterprise. You will regularly advance the organization’s maturity, advised by your expert knowledge, coordination, communication, and prioritization. You will partner with stakeholders across the Information Security Office and the greater Global Technology team to drive improvements to the use of data, automation, and orchestration. Your observations will drive improvements to the secure architecture and cyber resiliency of the enterprise. Candidates for this role are expected to be experienced cyber security operations leaders.

What you can expect on a Typical Day:

1. Oversee the continuous monitoring of networks, systems, and applications to detect suspicious activities and potential security incidents.
2. Develop and enforce policies, processes, and procedures for effective security incident handling, ensuring consistent and efficient handling and appropriate escalation of potential threats.
3. Ensure incidents are thoroughly documented, tracked, and reported, maintaining a comprehensive record of executed incident handling processes and procedures.
4. Demonstrate the highest levels of professional expertise and analytical quality; drive complete quality control of incident handling related efforts and work products.
5. Drive knowledge management, lessons-learned, preparation, and training for security incident handlers.
6. Lead, mentor, and develop a team of security incident handlers, fostering a culture of continuous improvement and professional growth.
7. Effectively communicate across multiple teams during incident triage and containment efforts to maintain the integrity and security of enterprise-wide systems and networks.
8. Maintain a strong understanding of technologies in use across the enterprise and drive consistent maturity in application of continuous monitoring capabilities.

The Skills & Expertise You Bring

1. Prior experience managing 24/7 cyber security operations, including in-depth knowledge of cyber incident handling, documentation, process development, program enhancement, and metrics and key performance indicator generation.
2. Strong understanding of security incident handling processes, tools, and technologies. Demonstrated expertise in efficient use of key platforms used for ticketing, orchestration, and automation and the full array of security technologies used to alert, log, and correlate potential flags of security risk across an enterprise environment.
3. Strong understanding of enterprise technologies including operating systems, networking appliances, identity access management, and cloud platforms.
4. Experience driving automation and orchestration efforts.
5. Demonstrated ability to make effective, timely decisions under pressure, balancing risk and impact while ensuring swift and decisive actions during critical situations.
6. Excellent communication skills and ability to collaborate across a geographically dispersed array of technical and non-technical stakeholders of all levels of seniority.
7. Experience utilizing Agile methodologies to manage and drive program growth, ensuring adaptive planning, iterative development, and continuous delivery of security enhancements.
8. Proven ability to adapt to changing priorities and efficiently manage workload, ensuring the highest priority tasks are addressed promptly while maintaining overall program objectives.

Advanced experience and/or expertise with several of the following:

1. Bachelor of Computer Science or Engineering, Information Security, Information Technology, or experience/degree in related fields; strong academic credentials and certifications preferred, (e.g., GIAC GSOM, GMON, GCFA, GCIA, GNFA, GCTI, GREM, GCIH, GCFA, GPEN, OSCP, AWS/Azure/GCP Security certs, etc.).
2. Ability to coach others and effectively leverage diverse ideas, experiences, thoughts and prospective to benefit the organization.
3. Experience with agile development methodologies.
4. Deep expertise with cloud security stacks preferred.
5. Knowledge of business concepts, tools, and processes required for sound decision-making.
6. Ability to learn new skills on an on-going basis through self-initiative.

Applied Experience with several of the Following:

1. Cyber Security Operations Analysis and Management
2. Digital Forensics and Cyber Incident Response
3. Threat Hunting and Adversary Emulation
4. Automation and Engineering
5. Cyber Threat Intelligence
6. Insider Risk and UEBA

You’ll Love Working Here Because You Can

Join a team and culture where your voice matters; where every day, your work transforms our experiences to make lives better. As you put your skills to use, we’ll help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. You’ll be surprised by what this rock-solid organization has in store for you.

What we offer you:

1. Market competitive base salaries, with a yearly bonus potential at every level.
2. Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
3. Retirement plans:
4. 401(k) plan with company match (up to 4%).
5. Company-funded pension plan.
6. Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
7. Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
8. Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.
9. Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

To find out more about our Total Reward package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $195,100.00 to $263,900.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.

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