Assistant Property Manager

Job Title: Assistant Property Manager

Location: San Jose, CA 95002

Job Type: Full-time

Date Posted: 9/27/2024

Summary: Assist Property Manager by monitoring and coordinating daily operations and projects.

Essential Duties and Responsibilities:

1. Accounting & Finance:
   • Monitor and coordinate the accounts receivable and accounts payable processes to meet established goals for accuracy and timeliness.
   • Identify and recommend opportunities to reduce operating expenses and/or generate additional income.
   • Ensure an average of 98% of Base Rent and Escalation Income is collected and accurately posted by the 7th of each month.
   • Ensure accurate and timely billing of all Other Income.
   • Participate in the preparation of the annual budget under the direction of the Property Manager.
   • Actively participate in the preparation of monthly MAP reports.
2. Building Operations:
   • Complete property inspections and compliance audits.
   • Respond to and resolve issues with the tenant service request system.
   • Develop and implement programs to ensure audit results meet company standards.
3. Bidding & Contracting:
   • Coordinate assigned vendor relationships.
   • Ensure vendors conduct timely staffing analyses.
   • Coordinate the contract bidding, vendor selection, and contract negotiation process.
4. Construction:
   • Manage smaller construction and special projects.
   • Coordinate larger or more complex construction projects under direction.
5. Tenant Relations & Lease Administration:
   • Support the Property Manager in tenant relations.
   • Coordinate the tenant move-in and move-out processes.
6. Insurance & Risk Management:
   • Ensure compliance with insurance requirements.
7. Customer Service:
   • Provide excellent customer service to both external and internal customers.
8. Non-Essential Duties and Responsibilities: None
9. Location/Position Specific Responsibilities:
   • Responsibilities vary according to size, location, ownership status, and complexity of property.
10. Supervisory Responsibilities:
    • May direct the work of non-exempt staff.

Essential Skills and Qualifications:

1. General knowledge of insurance, risk management, and building systems.
2. General knowledge of cash and accrual accounting principles.
3. Working knowledge of customer service principles.
4. Strong oral and written communication skills.
5. Ability to resolve sensitive tenant and vendor issues.
6. Intermediate proficiency in Microsoft Word, Excel, and property management systems.

Education/Experience:

1. Bachelor’s degree (B.A.) from a four-year college or university.
2. Minimum 2 years experience in a property management or leasing function.
3. Experience with Yardi desirable.

Certificates, Licenses, Registrations:

1. Notary services license may be required in some locations.
2. Real Estate Salesperson License may be required in some locations.

Physical Demands:

• Reasonable accommodations may be made for individuals with disabilities.

Salary Range: $66,000 - $78,000

Shorenstein is an Affirmative Action/Equal Employment Opportunity/Veterans/Disabled Employer committed to creating a diverse environment.