Datacenter Technician

Data Center Technician

Optomi, in partnership with a leader within the financial services industry, is seeking a Datacenter Technician for their Chicago, IL location! The right candidate will have at least around 2-4 years of experience as a data center technician doing rack and stack, cabling, vendor escorting, and troubleshooting.

Experience of the right candidate:

• Experience of hardware manufacturer installation standards and knowledge of copper and fiber cabling installations and standards.
• Certified Data Center Technician CDCT.
• HP Accredited Platform Specialist.
• Systimax Copper Installation ND5541.
• Systimax Installation & Maintenance ND3341.
• Corning NPI Membership.
• ITIL V3 Foundation Certificate.
• BICSI Practices and Procedures.
• 1+ years' experience of working in Data Center environments.
• Basic network knowledge and experience of Arista, Ciena, Juniper and Dell hardware
• Understanding of IP networks.
• Experience of working in an ITIL controlled environment with knowledge of Change Control & Incident Management processes.
• Minimum 1yr experience using Microsoft Office and CRM databases.
• Ability to prioritize effectively.
• Demonstrated ability to perform at an advanced level, troubleshooting techniques, communicating issues and results to co-workers and escalating to immediate management.
• Ability to manage 3rd party contract staff/companies working within the DC.
• Ability to work well with others in a team environment as a member of a self-managed work team, in rotational assignments, or as a member of a project team.
• Effective written and verbal communication at all levels
• Proven ability to work independently with minimal supervision.

Responsibilities of the right candidate:

• First line escalation point for serious incidents or technical issues.
• Execution of MACs in the Data Center, MPOEs, MMRs and access centers for internal and external customers.
• Manage asset record updates, tracking and placing assets as to their location and status (deployed, ceased etc).
• Carry out daily checks to ensure security and access policies are being adhered to and Data Center cleanliness is maintained.
• Carry out QA in Data Center Halls and access centers.
• Record details of all hardware deliveries received from S&R.
• Control Data Center stocks (copper/fibers patch cables, fiber cleaning accessories, cables labels, etc) and report appropriately.