Account Manager, Client Services

Job Description
A little about us...
CI-Group is a marketing solutions company that helps our clients build their brands, launch their
products and connect with their customers. Headquartered in Whitehouse, NJ, our company has more
than 50 employees. We offer a wide scope of services including Advertising, Warehousing and
Fulfillment, Direct Marketing, Digital Print and Promotions. We work primarily in the financial,
luxury, entertainment and healthcare industries.
Are you someone who is organized, customer focused and likes working with people? We have an
immediate opening in the Account Management Department at our Lebanon headquarters.
In this position-for which it is preferred (but not required) to have at least five years of
related experience-you'll manage the day-to-day activities of your own book of clients. The work
focuses on inventory management, printing, mailing, kitting and fulfillment of marketing materials
which includes coordinating projects with experts from any or all of our divisions, as needed.
You'll work both independently and as part of a dynamic team that likes to roll their sleeves up
and get things done, well.
We have an impressive roster of clients here-you'll work with some of the best and well-known
companies in the financial, entertainment, healthcare and luxury industries. You'll be their
point-of-contact for our company. Most of our client contact is done over the phone or via email,
so there's little or no travel involved. This is a key position in our company, and we're looking
for just the right person to fill it.
Experience and Skills
Is that you? Yes, if you...
* You love organization, 'owning' projects, coordinating and getting things accomplished for your
clients.
* You're a problem solver - you know how to think for yourself and tap into the talent around you
to help a client achieve their goals.
* You can manage multiple projects and deadlines at once... you prioritize and manage your day with
ease.
* You are flexible enough to work as part of a team or as a soloist on projects.
* You are an excellent collaborator and are able to manage various resources needed to execute a
project to completion.
* You have excellent oral and written communication skills..
* Learning is a passion for you. You'll pick up major knowledge here on everything from
advertising and marketing, to warehousing and fulfillment, to print, branded merchandise and more.
We offer excellent training from people who have been doing this for a long time.
* You thrive on details... you don't like anything falling through the cracks!
* Your computer skills in Google Suite or Microsoft Word and Excel Microsoft Word and Excel are
outstanding.
* Experience managing client's inventory on a front end website and in a backend WMS system.
website. Tradeshow and/or event material management is a plus.
* Experience with handling and processing database files for distribution/drop-shipment.
* Experience with various carriers and familiarity with available ship methods for both regular
courier shipments and USPS mailings.
Job Benefits
We offer:
• A competitive salary
• A hybrid work schedule available (at least 3 days in the office.)
• A stable work environment that includes a very dedicated, talented, passionate, hard-working
team who really cares about each other, the clients and the work
• Benefits package, including health, dental and vision insurance, 401(k) with match contribution,
and a flexible healthcare spending account, Dependent care account option, AFLAC
• All the free caffeine that you want!