Customer Service Representative-State Farm Agent Team Member

Company:  Illinois Dept. of Employment Security
Location: Chicago
Closing Date: 02/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

This job was posted by : For more information, please see: you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a local Chicago State Farm Insurance Agency may be the career for you!\ \ Responsibilities \ \Use an insurance customer-focused, needs-based review process to educate insurance customers about insurance options.Prospect, quote, sell and service State Farm auto, home, life, business, health and other various insurance & financial services products to individuals and businesses using a consultative needs based selling techniques.Determine customers insurance and financial services needs by assessing existing coverages and aligning new products and services based on their needs. Provide comprehensive product knowledge and guidance to help clients on product selection.Develop new customers relationships through networking, direct referrals, lead databases, reviews and marketing calls.Find a way to close the sale with all quoted productsReach targets, consistently meeting or exceeding personal quotas.Input accurately customers information within the State Farm database to enable tracking history and maintain accurate records.Answer calls from customers promptly and provide a high level of service.Performs timely follow-up and resolution related to potential insurance cancellationsCompletes all insurance items accurately and timely.Requirements \ \Excellent communication skillsSelf-motivatedProductivePositive attitudeStrong work ethicsAbility to work in a team environmentAbility to make presentations to potential customersAbility to assess customer needs and conduct effective insurance interviews in order to close the saleProperty and Casualty & Life and Health license (must possess or able to obtain asap)Current/recent insurance agency experience*As an Agent Team Member, you will receive\ *Base compensation (doe) plus bonus incentiveProfit sharing planPaid time off (vacation and personal/sick days)Health prem allowanceValuable experienceGrowth potential/Opportunity for advancement within my agencyReimbursement of insurance licensing fees after 3 mths if unlicensedIf you are motivated to succeed and can see yourself in this role, please apply. We\'ll follow up with you on the next steps via email or text.\ \ This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

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