OverviewIntuit’s mission is to power prosperity around the world serving over 7 million small and medium businesses. The Intuit Assist for QuickBooks team harnesses the powers of Generative AI to build innovative solutions with a keen focus on done-for-you experiences to businesses. Join us as a Sr. Researcher where you will help uncover customer insights that directly shape the future of our offerings by providing highly impactful customer, product and design insights.What you'll bringBachelors Degree in Psychology, Human Factors or equivalent fields, strong preference for Master’s degree or higherDemonstrably strong understanding and application of fundamental research principles for all stages of projects including design, analysis and reporting5+ years of industry experience in technology applications including mobileExpertise in a broad range of methodologies including ethnographic-like approaches, interviews, diary studies, usability testing, surveys and experimental designMulti-method skills preferred including survey design and analysisAbility to turn analysis into a compelling story across all levels of leadership in the org.How you will leadLead a track of strategic research providing actionable insights by collaborating with designers, product managers and engineers adhering to best practices with integrity and rigorous execution of researchPlan and execute original user research including creating planning documents, study organization, data analysis and in-depth reporting of insightsBring in outside-in learnings through desk research, competitive reviews and third-party data sourcesLeverage internal data to bring additional insights and help shape a point-of-viewBe prepared to execute on a range of methods including interviews, usability testing, quantitative approaches and everything in betweenDeliver high-impact insights that blend the customer need and business considerations to help drive product strategy in well-articulated reportsThrive in an extremely fast-paced workplace with multiple stakeholder demands in an environment with consistent shifts and pivotsEOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.