Job Details Level : Experienced Job Location : Roxbury Headquarters - Roxbury, MA Position Type : Full Time Education Level : 4 Year Degree Salary Range : $65,000.00 - $75,000.00 Salary Job Shift : Day Job Category : Other
Title/Position: Data Operations and Analysis Manager
Location: Hybrid; 3 days onsite in Roxbury, MA and 2 days remote
Reports to: CEO
Supervises: N/A
Status, FLSA: Full-time, exempt
Date Written: June 2024
About Horizons: Horizons for Homeless Children (Horizons) is a local non-profit dedicated to improving the lives of young homeless children in Massachusetts and helping their families succeed by providing high-quality early education, opportunities for play, and comprehensive family support services.
What You’ll Do: As the Data Operations and Analysis Manager, you will empower Horizons for Homeless Children to better understand its operations and the outcomes of its services on low-income children and families across Massachusetts. You will partner with educators, family advocates, and finance and administrative leads to map internal processes, capture needed data, and develop feedback loops for Horizons teams. Working with the Leadership Team, you will collectively work to improve the agency’s data resources and develop and refine dashboards, reports, and deep-dive analyses that drive success for local families.
A successful candidate will have a demonstrated enthusiasm for learning new data analysis tools/techniques, a knack for structured thinking, and a desire to help improve nonprofit operations through quantitative and qualitative analyses. This role will require both independent, creative thinking and a collaborative approach to working with different internal and external teams.
More details about your responsibilities:
- Own and maintain Horizons’ Quickbase operational applications
- Create Quickbase reports and forms
- Build and maintain Quickbase pipelines and integrations with other platforms such as Microsoft 365 and Twilio
- Manage Quickbase permissions and user model
- Collaborate closely with Quickbase technical services team and manage Quickbase enhancement projects
- Respond to regular support requests and bug fixes
- Document database design and processes
- Conduct trainings for end users in Quickbase
- Simplify data collection and ensure data quality
- Analyze and report data in innovative ways
Starting salary range, compensation, and benefits:
$65,500 – $75,000 is the starting salary range for our Manager level roles with a 4% premium uplift for Bilingual English/Spanish. Your total compensation package includes health coverage options designed to be as comprehensive and affordable for you as possible, with Horizons covering between 70-75% of premiums.
Qualifications:
- Bachelor’s degree with a minimum of two courses in quantitative analysis or data systems
- Between 3 and 5 years of experience with data or business analysis, program management, operations, information systems, and/or project management
- Extensive experience working with Quickbase or other low-code application development platforms required.
- Proficiency with Microsoft Excel is required, and experience with data visualization tools such as Power Bi or Tableau is desirable
- Demonstrated experience in quantitative analysis (including summary statistics and data reporting/visualization) and business process improvement
- Professional or academic experience with program or project evaluation or research, including data analysis, stakeholder engagement, and reporting writing
- Experience with assessment and survey design and/or administration a plus
- Experience with issues of homelessness or child trauma a plus
- Quickbase App Builder or Quickbase Expert Builder certification a plus
Knowledge, Skills & Abilities:
- Ability to manage multiple projects simultaneously, with a high level of organization and attention to detail in a deadline-driven environment
- Ability to learn new technologies, tools, and strategies to analyze and solve problems
- Must be able to work independently and within a team
- Highly motivated, creative, and detail-oriented
- Proven communication skills; ability to distill and communicate complex information clearly.
- Proven commitment to operational excellence
- Commitment to Horizons mission and ability to embody our core values (Collaborative, Inclusive, Innovative, and Passionate)
Diversity, equity, inclusion, and belonging:
We recognize the value of looking within to ensure our policies, practices, and culture are aligned with Horizons’ vision. Creating a more equitable world has always been at the center of Horizons’ mission, but in the last several years we’ve recommitted to the role Horizons plays in rectifying some of the problems we see and wish to address.
#J-18808-Ljbffr