FOH Shift Lead - Flour Bakery Back Bay
Location: 131 Clarendon Street, Boston, MA
Do you like to eat award-winning baked goods and sandwiches? Do you like working on a great team in a wonderful environment? If so, do we have the opportunity for you! Flour Bakery + Cafe is looking for experienced Shift Leads for our growing team!
Day-to-day Performance Expectations:
- Be the model of hospitality in the bakery.
- Help to maintain an overall positive team environment.
- Provide open communication with your management about the bakery's on-goings, changes, the team, and ideas for improvement.
- Demonstrate pride in the bakery by keeping up with cleanliness and organization, and/or assigning cleanliness and organization roles to your fellow employees.
- Act as cash controller for the shifts, ensuring accuracy and completion of all cash transactions.
- Be adept and knowledgeable with both our catering orders and our delivery system.
- Execute perfect store openings and closings in conjunction with your fellow Flour teammates.
- Troubleshoot small equipment problems and be fully aware of protocols for equipment failure including who to call for repairs, how to solve small problems, and typical equipment substitutions or workarounds.
- Place beverage orders.
- Take inventory of tea, coffee, and juices.
This is a great position if you are looking for more responsibility and growth into management. We are seeking self-motivated employees who thrive working in a fun positive environment and who want to learn how to better delegate, give feedback and think critically within a team. We offer a lot of opportunities for growth and this position is a great start to get the training you need to grow your career.
Skills for Qualification:
Applicants should be enthusiastic, hard-working, possess strong customer service skills, and be able to work in a professional kitchen. At least one year of professional food service experience is required, and prior supervisory experience is highly preferred. We also ask for availability of 30-40 hours a week and a minimum commitment of one year for shift leaders; unfortunately, we do not offer seasonal or temporary work.
Compensation:
Average compensation of $21-$25 per hour (base wage of $16 + $5-9 per hour in pooled tips).
Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
Flour offers a fantastic work environment, an unparalleled commitment to training to make you a better team member (plus all the pastries you can eat)! We offer benefits such as health/dental/vision insurance, 401(k) with a generous match, paid vacation/sick time, and a great staff meal policy. We offer a real commitment to growth – both in your skill/knowledge and growing into more senior positions if that is an interest of yours!
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