Housing Program Assistant

WHO WE ARE: WHO WE ARE: Respond, Inc. is a charitable, not for profit 501 (c) (3) organization created by community residents to enhance and promote the economic independence and general welfare of individuals and families residing in Camden City and County. This mission is carried forth in the provision of comprehensive services in early learning centers, and programs for homeless adults. At Respond our motto is "Empowerment through Early Education".
RESPOND, Inc. is seeking a Housing Program Assistant. This position reports to the Manager of Housing Services, and provides support in varoius aspects of the Housing program. This is a Monday through Friday, full time, non-exempt hourly position, 8 hours shift, with half hour unpaid lunch.
Supervisory Responsibilities:
None
Duties/Responsibilities:

• Ensure timely service and support to clients, such as referrals for other services, conducting a needs evaluation and resolving complaints
• Maintains a consistent and effective program, ensuring positive staff/client communication
• Collects rent fees and follows up with tenants as appropriate to collect late rents
• Sends out late notices of rent fees
• Helps with Housing inspections
• Prioritizes all work orders for Respond Housing program
• Ability to work flexible schedule as required
• Other duties as assigned.

Required Skills/Abilities:

• Must have strong commitment to maintaining confidentiality
• Respects confidentiality of information about agency staff, and other program operations
• Plans, assigns, coordinates, organizes and prioritizes work
• Models direct, positive, honest, and respectful behavior in every aspect of work and community service
• Applies the highest ethical standards to themselves and others daily
• Actively participates in teambuilding, which includes sharing ideas and mutual support of team members
• Consistently uses interpersonal skills that are appropriate for individual styles, personalities, cultures, the nature of the work, and the environment in which the work is being done
• Practices honest, respectful and direct communication as well as active listening
• Muat have a valid driver's license in good standing
• Communicate effectively with staff, co-workers, and families on a regular basis

Education and Experience:

• Minimum of an Associate's degree
• At least one (1) year experience working with tenants
• Strong computer skills, including proficiency in Microsoft Office products and ability to quickly learn program-specific software programs
• Web-based computing experience preferred

Compensation:

• $16 - $17 per hour and is commensurate with experience

We offer the following benefits:

• Medical, Dental, and Vision Plans
• 100% company paid medical plan for employee
• Generous Paid Time Off, and Paid Holidays
• Paid December Holiday week off at end of year
• Multiple Employee Assistance Programs (EAP)
• Employer paid Life Insurance/AD&D
• Multiple Supplemental/Voluntary Benefits, including Aflac
• 401K

Physical Requirements:

• Prolonged periods standing and walking throughout the buildings
• Must be able to lift up to 45 pounds at a time
• Vision abilities required by this job include: close vision; distance vision; peripheral vision; depth perception and ability to adjust focus

Respond, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, civil union status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.