Business Development Representative

The Uftring Auto Group consists of eleven automotive franchises at six car dealerships in Peoria, East Peoria, Washington and North Pekin, Illinois. There are many opportunities for growth in sales, service, finance and insurance, detail, accounting, parts, body shop and customer service. Our organization also includes two detail facilities, car wash, accounting and marketing departments. Our goal is to exceed our customers' expectations every day with open communication, teamwork and extra effort. We strive to be good corporate citizens and regularly give back to the communities we serve. 

• HOURLY PAY PLUS MONTHLY PERFORMANCE BASED BONUS!!

Responsibilities

• Help answer phones some evenings and Saturdays
• Understand and apply etiquette on the telephone
• Keep up to date with company developments
• Apply a working knowledge of referral creation and prospecting
• Full understanding of techniques to effectively funnel and schedule solid appointments
• Maximize incidental contacts
• Achieve and maintain performance standards
• Attend department meetings and training
• Achieve certifications on the systems
• Complete all system paperwork promptly and accurately
• Responsible for own generation of prospects sourced from the database
• Fast paced environment
• Tracking every contact to sale
• Be a good will ambassador for the company by courteous treatment of all customers

Qualifications

• Previous customer service experience
• Call Center experience is preferred
• Good written and phone skills
• Fast typing speed important
• Ability to handle heavy telephone and internet contact
• Above average computer skills
• Candidate must have and upbeat, positive, "smile" on the phone
• Ability to work on multiple software applications at the same time
• Must be a quick learner with no fear of change in the workplace
• Able to work in a process driven work environment
• Self-motivated, process driven, organized individual

Benefits

• Solid and Stable Reputation
• Professional Work Environment
• Medical Insurance Plan with company participation
• Dental Insurance Plan with company participation
• Life Insurance Plan
• Short Term Disability Insurance
• Paid Vacations
• Paid Personal / Sick Days
• 401(k) Plan
• Attractive employee discounts on vehicles, parts & service
• Paid Holidays
• Paid time off for bereavement
• Uniforms and Uniform Maintenance Plan with company participation
• Safety Boot Reimbursement for qualifying positions
• On-Site Health Fairs
• Drug Free Environment
• Vehicle allowance (sales)
• Employee Recognition Program and Incentives
• Career Builder Bonus and Incentive Programs for qualifying positions
• Continual Advertising and Marketing Campaigns to generate traffic
• Quality Products from some of the largest automobile manufacturers in the world

Hours

Monday through Friday from 9:00 a.m. until 6:00 p.m.Every other Saturday: 9:00 a.m. until 6:00 p.m. with a one-hour lunchWeek working Saturday will have wither Wednesday or Thursday off  We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.