The Communications Coordinator position is an opportunity for a detail-oriented early-career professional to join a growing agency. At Urban Emu , you will support the implementation of communication and social marketing strategies for a variety of clients, including government, nonprofit and corporations.
This position has the option to be remote, but to accommodate in-person collaboration with Urban Emu’s DC-based team, preference will be given to candidates in the Washington DC area.
Responsibilities include:
- Support coordination of meeting logistics, scheduling, creating agendas and taking notes
- Attend meetings with stakeholders and provide notetaking support
- Ensure accuracy of information across project management tools and trackers
- Coordinate and communicate project information to internal team members
- Assist teams in developing and implementing communication strategies/campaigns
- Lead the preparation of weekly, monthly and quarterly reports on the status of activities and accounts
- Support regular client communications to set and manage client expectations
- Maintain and build customer relationships by supporting a best in class client experience
- Assist in competitor research and analysis, development of personas and other research/analytical tasks and deliverables
- Develop an understanding of research methods and coordinate internal and external resources
- Assist with quality assurance and testing
- Develop and edit content for blogs, social media and websites
- Provide content entry, management and proofing support
- Support operations, project management and strategy teams
Qualifications:
- Strong written and verbal communication skills
- Excellent interpersonal and multidisciplinary project skills
- Solid account management and customer service experience
- Familiarity with communications techniques and technologies
- Ability to complete multiple projects and workstreams, and meet deadlines
- Demonstrated attention to detail and editing skills
- Adaptable and curious
- Outstanding organizational abilities
Education and Experience:
- Bachelor’s degree in Communications, Marketing or related field
- 2+ years of experience in strategic communication or marketing
Preferred Skills and Experience:
- Understanding of communications strategies and tactics
- Experience in project management and using project management tools
- Prior communications agency or firm experience
As an Equal Opportunity Employer, we believe diversity is critical to providing our clients with the best ideas, client experience and solutions. We are committed to fostering an inclusive work environment where everyone feels valued and respected. At Urban Emu, your unique background—be it race, color, ancestry, gender, gender identity, national origin, religion, sexual orientation, age, marital status, disability, or veteran status—plays no role in our hiring decisions. We celebrate what makes you, you, and look forward to the unique perspectives and talents you can bring to our team.
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