The Residential Inspector conducts in-home quality assurance inspections of subcontracted work for customers of the utility company in the territory. As an Inspector, you will visit residences at the start, during and/or upon completion of work, with follow-up visits as needed to ensure customer satisfaction.This position is full time, Monday - Friday, and will work in our closet RISE office location.
Essential Duties and Responsibilities:
- Interpret written and sketched work orders.
- Train, direct and maintain good working relationships with installation crews.
- Interact with homeowners effectively and diplomatically during site visits and when issues arise.
- Facilitate on-site work to ensure completion in a timely manner.
- Perform diagnostic tests (blower door and combustion safety tests, infrared scans) and employ other inspection methods to ensure that all installed materials and equipment adhere to quality standards.
- Document findings, including digital photos of any problems/discrepancies.
- Resolve any minor deficiencies or customer issues during inspection visit.
- Create and approve change orders as needed.
- Obtain homeowner signatures on work completion forms and prepare inspection reports.
- Communicate with the RISE office, homeowners, contractors, municipal building officials and others in a clear, professional and timely manner.
- With company support, obtain BPI Envelope Professional certification within six months of hire.
- Performs other duties as needed or assigned to support the team.
Work Environment:
This job operates indoors and outdoors. In this position the incumbent maybe frequently exposed to varying conditions with exposure to any or all of the following: heat, cold, heights, dust, dirt, indoors, outdoors and confined areas.
Physical Demands:
- Continuous
- Standing
- Lifting under 40 lbs.
- Dusty environment
- Outside work
- Stooping, bending, reaching (push/pull)
- Walking
- Clarity of vision at both over 20 feet and under 20 inches
- Ability to judge distance and space relationships.
- Area that can be seen up and down or to the right or left while fixed on a point.
- Occasional
- Lifting over 40 lbs.
- Climbing ladders and stairs
- Precision type work
- Computer input and typing
- Answering the phone
- Driving
- Ability to identify and distinguish colors.
- Using oil or chemicals
- Sedentary work
- Adjustment of eye to bring object into sharp focus.
Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday 8:00 AM to 5:00 PM. May be requested to work additional time as determined by the needs of the department.
Travel: Travel throughout the Southeastern Massachusetts territory on a daily basis.
Required Education and Experience:
- At least three years of building construction/remodeling experience, including knowledge of carpentry, electrical or mechanical systems.
- Experience interacting with customers and contractors.
- Interpersonal skills, including the ability to tactfully avoid conflict and build mutual respect.
- Excellent verbal and writing skills.
- A commitment to and enthusiasm for energy efficiency.
- Proficiency with Windows-based computer applications, including Microsoft Word, Excel and Outlook.
- A high school diploma or equivalent.
- A valid driver's license, satisfactory driving record and the ability to travel daily to customers' homes.
- Able to pass criminal background and drug screening tests.
Preferred Education and Experience:
- Experience installing insulation and air sealing.
- Building construction/remodeling supervisory experience.
- BPI Envelope Professional certification.
Additional Information & Benefits:
- Health Care - United HealthCare, Delta Dental and Vision Service Plan
- Paid holidays & Paid Time off (PTO)
- Vehicle Allowance or Mileage
- Company Provided Equipment
- Employer-paid Employee Stock Ownership Program (ESOP)
- Employer-paid Life and AD&D insurance; access to short and long-term disability insurance.
- Tuition reimbursement and more!
Qualifications
Who We Are
The RISE Group, Inc. is an employee-owned, professional engineering firm that provides a complete range of consulting, design, and energy services to customers throughout the United States and internationally. Our multi-disciplined engineering and technical staff specialize in failure analysis, engineering design, process optimization, and condition assessment. Our work demonstrates how creative collaboration can produce outstanding results for our clients and our communities.
Our Culture
At RISE, our customers come from all walks of life -- and so do our employees! We hire amazing people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We can confidently state that we are successful as a direct result of our diversity. From day one and throughout your career with us, you'll find a workplace culture with expansive personal & professional development opportunities, cutting edge technology, a place where relationships are valued, and work/life balance is always a priority. We are committed to diversity, equity, and inclusion (DEI) within our workplace and in our communities. It is our policy to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.
The RISE Group, Inc. is an E-Verify participant and will conduct background investigations and pre-employment screening of candidates for employment Pre-employment activities will be conducted on qualified applicants after acceptance of a job offer.
The RISE Group, Inc. is an employee-owned company and an equal opportunity/affirmative action employer. We welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, veteran status, disability, or any other classification protected by law .