Manager, Assessment and Advisory Services (CEP)

Manager, Assessment and Advisory Services (CEP)

Posted on April 14, 2019

CEP is expanding its Assessment and Advisory Services team and is seeking a dynamic and skilled Manager to join its Cambridge, MA office. Reporting to the Vice President, Assessment and Advisory Services, the Manager position is responsible for leading effective engagements with CEP’s foundation clients by partnering with a variety of stakeholders. Externally, the Manager builds and maintains relationships with foundation leaders and represents CEP in meetings, presentations of assessment tool results, and at conferences and speaking engagements. Internally, the Manager supervises research analysts and collaborates with other leaders on the strategy and continuous improvement of the Assessment and Advisory Services department.

Position Outcomes

A successful Manager, Assessment and Advisory Services will achieve the following outcomes:

• Lead a portfolio of client engagements, driving the development of appropriate assessments, overseeing data collection and analysis processes, and presenting results to clients, ultimately building a trusted advisory role with major funders.
• Develop new business for CEP’s Assessment and Advisory Services department, identifying opportunities for CEP to meet foundations’ needs related to data-driven decision-making.
• Foster high performance and individual development among CEP’s research analysts through effective supervision, coaching, and collaboration, and by promoting a positive environment within the Cambridge office.

Key Responsibilities

In order to achieve these outcomes, the Manager will:

• Cultivate strong existing and new client relationships based on trust, communication, integrity, and a commitment to service excellence.
• Oversee the development of high quality assessment engagements by appropriately scoping projects, effectively choosing what paths of analysis to pursue and focusing interpretation on the most important findings; managing project-based teams in an empowering way and deciding how best to communicate results through CEP’s online reporting system and presentations for clients.
• Help clients deeply understand assessment results, demonstrating patience, empathy, and an appreciation for organizational dynamics and the psychological barriers to change and improvement.
• Contribute to new business development by reaching out to potential clients, following up on inquiries and leads as well as exploring new business opportunities with existing clients.
• Participate on the client leadership team, addressing the strategy, content, and continuous improvement of CEP’s assessments, participating in the development of new approaches, and identifying opportunities to provide advisory services.
• Supervise research analysts through coaching, mentoring and training to foster their development and ensure that CEP’s work is of consistently high quality.
• Attend conferences and philanthropy events to generate interest in CEP’s work.
• Contribute positively to the organization’s culture by demonstrating a commitment to the organization’s mission, its belief in the power of good data to improve decision-making, and its commitment to excellence.

Qualifications

• Minimum of seven years of experience, with previous consulting and/or foundation experience highly desired.
• A minimum of a bachelor’s (BA, BS) degree is required; advanced degree in business, public policy, public health, or public administration preferred.
• Experience developing new and managing existing client relationships with responsibility for deliverables and presentations.
• Comfort interacting with high-level senior executives in high-pressure, high-stakes settings.
• Passionate commitment to the work of the nonprofit sector and the effectiveness of philanthropy.
• Experience leading teams and mentoring or training junior staff members, with the ability to collaborate effectively with remote colleagues.
• Outstanding quantitative analytical ability and commitment to data-driven insight, including facility with basic statistical analyses (i.e., T-tests, ANOVA).
• Experience developing and delivering presentations.
• Excellent writing and communication skills.
• Detail-oriented and organized, with the ability to manage multiple priorities simultaneously.
• Highest level of personal integrity and commitment to excellence.
• Travel annually of up to 30% will be required of this position.

Our nonprofit model is central to our identity: our bottom line is impact, not profit. Yet even as a nonprofit, we successfully compete for top talent across both the public and private sectors and offer competitive compensation and benefits, including:

• The annual salary for this role is $111,000.
• Performance based incentive compensation plan.
• Comprehensive health and dental insurance plans.
• Generous paid time off plan, including up to 15 holidays, two weeks of accrued vacation, and two personal days per year.
• 401(k) plan with a 1:1 Employer Match up to 5% of total compensation.
• Generous annual personal professional development allowance.
• Flexible spending and dependent care tax free savings plans.
• Life insurance covered 100% by the organization.

About CEP

For nearly 20 years, CEP has led the movement to improve philanthropy through a powerful combination of dispassionate analysis and a passionate commitment to improving lives. Today, over 300 foundations around the world have used CEP’s assessment tools to gather honest feedback from their stakeholders in an effort to learn how to be even more effective. CEOs and trustees have come to rely on our research for insights into foundation effectiveness on a wide range of topics, from assessing performance to developing strategy to managing stakeholder relationships. Our highly regarded programming—including our biennial conference—gives foundation leaders an exclusive and unprecedented opportunity to connect with their peers. CEP is based in Cambridge Massachusetts, with a second office in San Francisco, California. Strengths of CEP’s work culture are entrepreneurialism, accountability, teamwork, collegiality, diversity, and mutual respect.

To Apply

Please fill out our application for employment and attach a resume and a thoughtful cover letter outlining how your skills and experience meet the qualifications of the position. If you have any questions, please contact Leaha Wynn, Associate Manager, Human Capital and D&I Strategist or Alyse d’Amico, Director of Human Capital at jobs (at) cep (dot) org. Applications will be reviewed on a rolling basis.

We believe that a diversity of thoughts, experiences, backgrounds, personalities, and identities helps us think bigger and better, and enables us to reach our goals more effectively. We are committed to building a diverse staff, and encourage individuals from all backgrounds to apply.