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What you'll be doing...
The Operations & Channel Strategy team, as part of the Total Wireless (TW) Channel Management organization, orchestrates Total Wireless strategic programs and initiatives from conception to execution, ensuring channel readiness and operational excellence.
As the Channel Mgmt - Sr Mgr, you will be the key connection between the Total Wireless Distribution Strategy team and the Value Indirect field team. You will be responsible for building and maintaining the Total Wireless exclusive store territory structure and supporting the new Value Indirect field team. You will also own the development, rollout, and ongoing management of a new CRM tool.
In this role you will:
- Maintain end-to-end ownership of multiple complex strategic initiatives/projects simultaneously and organize/prioritize them to align to the Total Wireless exclusive distribution channel’s broader strategic goals.
- Manage, implement, and evolve the territory mapping model & field structure for Total Wireless exclusive distribution.
- Introduce a CRM tool for Value Indirect field team utilizing, working cross functionally to ensure it meets the needs of the business.
- Manage field team & territory data, ensuring it aligns to the broader Total Wireless store data.
- Serve as a Total Wireless store channel subject-matter expert, advising cross-functional teams on channel nuances, processes, and ways of working.
- Consistently deliver high quality work that fully addresses the intended criteria, goals, and objectives.
- Effectively communicate verbally and in writing to stakeholders, team members, and leadership.
In this role, you'll have a defined work location that includes work from home and assigned office days (in-office days are Tuesday, Wednesday, and Thursday).
What we're looking for...
You’ll need to have:
- Bachelor’s degree or four or more years of relevant work experience.
- Six or more years of relevant work experience.
- Experience with distribution and/or strategy.
- Experience in data analytics, data science, and/or process automation.
- Program and/or Project management experience.
Even better if you have one or more of the following:
- An MBA, or an M.S. in a related field.
- Project Management Professional (PMP) certification, VLSS certification in Green Belt or Black Belt.
- Experience with business intelligence and/or data analysis like Tableau, PowerBI, Alteryx and/or similar tools.
- 3+ years actively working in Distribution Strategy and/or Analytics.
- 3+ years of program and/or project management experience.
- Experience working with external partners and/or vendors.
- Self-motivated and able to work with minimal supervision.
- Ability to work in a cross-functional team environment with changing and evolving roles and responsibilities.
- Excellent executive presentation skills.
- Strong verbal and written communication skills.
- A team player orientation, collaborating well with others.
- A passion for delivering exceptional experiences to partners and consumers.
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.
Scheduled Weekly Hours
40
Equal Employment Opportunity
We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
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