Company:
County of Santa Clara CA
Location: San Jose
Closing Date: 20/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Salary : $82,682.08 - $99,877.44 Annually
Location : San Jose Metropolitan Area, CA
Job Type: Full-Time
Job Number: 24-B1W-B
Department: County-Wide Recruitment
Opening Date: 10/09/2024
Closing Date: 10/23/2024 11:59 PM Pacific
Bargaining Unit: 92
Description
Under close supervision, and in a learning capacity, to assist in the performance of analytical work in a County department; to perform research on a wide variety of special projects as required.
Candidates who meet the employment standards will be invited to take an online written examination tentatively scheduled for the week of November 18,2024. The examination instructions will be sent via the email address attached to your application.
Typical Tasks
Employment Standards
Sufficient education, training and experience that demonstrates the ability to perform the above typical tasks, and possession of the following knowledge and abilities:
Training and Experience Note: The required knowledge and abilities are acquired through training and experience equivalent to the completion of 60 college semester units (90 quarter units). Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering and formulating recommendations, and report writing may substitute for education on a year-for-year basis.
Special Requirements:
The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more
The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.
In addition to the amazing perks above, the County also offers the additional benefits below.
Retirement Benefits
The County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.
Health Flexible Spending Account
The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.
Dependent Care Assistance Program (DCAP)
The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.
Life and AD&D
The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.
Employee Assistance Program (EAP)
The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.
Employee Wellness
The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.
Education Reimbursement
A generous program is available, including Education Reimbursement for employees seeking additional training and professional development.
NOTE : Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.
Click here to access all Memoranda of Understanding and most recent Summary of Changes.
01
Please answer the following questions. Completion of the following supplemental questions is REQUIRED for your application and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. A response of "see resume" or "see application" will deem your application incomplete. Please include the name of employer, job title, dates of employment and hours worked per week for questions asking about your work experience.
Do you understand these requirements?
02
Did you separate from the County through the 2020 Voluntary Separation Incentive Program (VSIP)?
03
What is your Santa Clara County Employee ID number? If you do not have a Santa Clara County Employee ID number, type n/a.
04
What is the highest level of education you have completed?
05
How many years of analytical experience (i.e. interpreting rules and regulations, gathering and formulating recommendations, and report writing) do you possess?
06
Please describe your analytical experience (i.e. interpreting rules and regulations, gathering and formulating recommendations, and report writing).
Responses must include the name of employer(s), job title(s), dates of employment, job duties, and the number of hours worked per week. If none, type N/A.
07
Do you possess analytical experience (i.e. interpreting rules and regulations, gathering and formulating recommendations, and report writing) specific to healthcare policy, compliance, and/or litigation?
08
Please describe your analytical experience (i.e. interpreting rules and regulations, gathering and formulating recommendations, and report writing) specific to healthcare policy, compliance, and/or litigation.
Responses must include the name of employer(s), job title(s), dates of employment, job duties, and the number of hours worked per week. If none, type N/A.
09
Do you have experience working in a health plan/healthcare setting?
10
Please describe your experience working in a health plan/healthcare setting.
Responses must include the name of employer(s), job title(s), dates of employment, job duties, and the number of hours worked per week. If none, type N/A.
11
Do you have experience in processing and examining claims in a medical managed care setting?
12
Please describe your experience in processing and examining claims in a medical managed care setting?
Responses must include the name of employer(s), job title(s), dates of employment, job duties, and the number of hours worked per week. If none, type N/A
13
Do you have experience in evaluating, researching, and applying refunds to medical claims?
14
Describe your experience in evaluating, researching, and applying refunds to medical claims?
Responses must include the name of employer(s), job title(s), dates of employment, job duties, and the number of hours worked per week. If none, type N/A
15
Do you have experience handling/executing legal and/or financial documents? Check all that apply.
16
Please explain the type of legal and/or financial documents you have worked with, your role in the signing process, and any software or workflow you have utilized.
Responses must include the name of employer(s), job title(s), dates of employment, job duties, and the number of hours worked per week. If none, type N/A
17
Do you have knowledge/experience/skills in any of the following areas? Check all that apply.
18
Do you have work experience with procurement processes?
19
Describe your experience with procurement processes including your role, the scope of your involvement, and the methods you use in the purchasing of goods and/or services.
Responses must include the name of employer(s), job title(s), dates of employment, job duties, and the number of hours worked per week. If none, type N/A
20
Do you possess clerical and/or professional experience in Human Resources?
21
Describe your clerical and/or professional experience in Human Resources.
Responses must include the name of employer(s), job title(s), dates of employment, job duties, and the number of hours worked per week. If none, type N/A.
22
Select the computer applications and/or software you are proficient using (check all that apply):
23
For each computer application and/or software selected in the previous question, please provide the following information:
a) computer application or software nameb) your level of expertise (beginner, intermediate, advanced)c) description of how you used the application or software in your current and/or previous employment
If none, type N/A.
24
Please complete this survey carefully. Your responses will determine whether or not you will be referred for a specific position (i.e., geographical location). Please place a mark next to the location(s) in which you would be willing to work.
25
How did you find out about this job?
26
If you selected an event/fair or other in the question above. Please specify. If not, type n/a.
Required Question
Location : San Jose Metropolitan Area, CA
Job Type: Full-Time
Job Number: 24-B1W-B
Department: County-Wide Recruitment
Opening Date: 10/09/2024
Closing Date: 10/23/2024 11:59 PM Pacific
Bargaining Unit: 92
Description
Under close supervision, and in a learning capacity, to assist in the performance of analytical work in a County department; to perform research on a wide variety of special projects as required.
Candidates who meet the employment standards will be invited to take an online written examination tentatively scheduled for the week of November 18,2024. The examination instructions will be sent via the email address attached to your application.
Typical Tasks
- Assists in conducting research studies or performs elementary research;
- Gathers and assembles simple data involving limited variables which requires minimum discretion or judgment in what is gathered;
- Makes structured mathematical and statistical calculations;
- Makes simple comparative analyses of technical data;
- Assists in the more routine, technical phases of special studies, surveys, investigations and research projects;
- Prepares graphic charts; answers routine correspondence and inquiries from the public and county employees;
- Assists in providing administrative control over clerical and technical staff assigned to the central administrative services operation;
- Assists in developing departmental clerical and fiscal procedures and policies;
- Assists in analyzing office methods, procedures and forms;
- Assists in developing recommendations for improvement of procedures and coordination of departmental functions;
- Assists in conducting studies and preparing reports;
- Assists in developing and maintaining departmental operating or procedures manuals;
- Assists with the preparation and administration of contracts and the preparation of grant applications;
- Assists in conducting special projects related to developmental administrative services;
- May be assigned as a Disaster Service Worker, as required;
- Performs other related duties as required.
Employment Standards
Sufficient education, training and experience that demonstrates the ability to perform the above typical tasks, and possession of the following knowledge and abilities:
Training and Experience Note: The required knowledge and abilities are acquired through training and experience equivalent to the completion of 60 college semester units (90 quarter units). Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering and formulating recommendations, and report writing may substitute for education on a year-for-year basis.
Special Requirements:
- Some positions may require possession of valid California driver's license prior to appointment and the ability to qualify for and maintain a County Driver's Authorization.
- Some positions may require Live Scan as part of the background check process.
- Statistical research and data collection techniques and procedures;
- Office procedures including the maintenance of records;
- Principles of mathematical and statistical computations;
- Effective communication and interviewing techniques required for gathering, evaluating and transmitting information;
- English usage, grammar, spelling, vocabulary, and punctuation;
- Modern office practices, methods, and computer equipment and applications related to the work.
- Collect, assemble, and analyze simple technical data;
- Communicate and interact in situations requiring instruction, persuasion, and motivating people;
- Prepare and present clear and concise reports;
- Speak effectively and participate in group meetings and individual interviews with the general public and county officials at various levels of authority;
- Follow oral and written directions;
- Establish and maintain cooperative working relationships with those contacted in the course of work.
The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more
The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.
In addition to the amazing perks above, the County also offers the additional benefits below.
Retirement Benefits
The County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.
Health Flexible Spending Account
The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.
Dependent Care Assistance Program (DCAP)
The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.
Life and AD&D
The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.
Employee Assistance Program (EAP)
The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.
Employee Wellness
The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.
Education Reimbursement
A generous program is available, including Education Reimbursement for employees seeking additional training and professional development.
NOTE : Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.
Click here to access all Memoranda of Understanding and most recent Summary of Changes.
01
Please answer the following questions. Completion of the following supplemental questions is REQUIRED for your application and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. A response of "see resume" or "see application" will deem your application incomplete. Please include the name of employer, job title, dates of employment and hours worked per week for questions asking about your work experience.
Do you understand these requirements?
- Yes
- No
02
Did you separate from the County through the 2020 Voluntary Separation Incentive Program (VSIP)?
- Yes
- No
03
What is your Santa Clara County Employee ID number? If you do not have a Santa Clara County Employee ID number, type n/a.
04
What is the highest level of education you have completed?
- None
- High School or GED equivalent
- College (1 to 29 semester units / 1 to 44 quarter units)
- College (30 to 59 semester units / 45 to 89 quarter units)
- College (60 to 89 semester units / 90 to 134 quarter units)
- College (90 to 119 semester units / 135 to 179 quarter units)
- College (120 or more semester units / 180 or more quarter units)
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctoral Degree
05
How many years of analytical experience (i.e. interpreting rules and regulations, gathering and formulating recommendations, and report writing) do you possess?
- None
- Less than one year
- One to less than two years
- Two to less than three years
- Four to less than five years
- Five or more years
06
Please describe your analytical experience (i.e. interpreting rules and regulations, gathering and formulating recommendations, and report writing).
Responses must include the name of employer(s), job title(s), dates of employment, job duties, and the number of hours worked per week. If none, type N/A.
07
Do you possess analytical experience (i.e. interpreting rules and regulations, gathering and formulating recommendations, and report writing) specific to healthcare policy, compliance, and/or litigation?
- Yes
- No
08
Please describe your analytical experience (i.e. interpreting rules and regulations, gathering and formulating recommendations, and report writing) specific to healthcare policy, compliance, and/or litigation.
Responses must include the name of employer(s), job title(s), dates of employment, job duties, and the number of hours worked per week. If none, type N/A.
09
Do you have experience working in a health plan/healthcare setting?
- Yes
- No
10
Please describe your experience working in a health plan/healthcare setting.
Responses must include the name of employer(s), job title(s), dates of employment, job duties, and the number of hours worked per week. If none, type N/A.
11
Do you have experience in processing and examining claims in a medical managed care setting?
- Yes
- No
12
Please describe your experience in processing and examining claims in a medical managed care setting?
Responses must include the name of employer(s), job title(s), dates of employment, job duties, and the number of hours worked per week. If none, type N/A
13
Do you have experience in evaluating, researching, and applying refunds to medical claims?
- Yes
- No
14
Describe your experience in evaluating, researching, and applying refunds to medical claims?
Responses must include the name of employer(s), job title(s), dates of employment, job duties, and the number of hours worked per week. If none, type N/A
15
Do you have experience handling/executing legal and/or financial documents? Check all that apply.
- Contracts/Agreements
- Electronic Funds Transfer/ACH
- Medical Records/Claims
- W-9
- None of the above
- Other
16
Please explain the type of legal and/or financial documents you have worked with, your role in the signing process, and any software or workflow you have utilized.
Responses must include the name of employer(s), job title(s), dates of employment, job duties, and the number of hours worked per week. If none, type N/A
17
Do you have knowledge/experience/skills in any of the following areas? Check all that apply.
- Abstracting data from an image and interpreting it for system input
- Basic knowledge of medical terminology
- Experience in accounts receivable, or cash/check posting in claims or medical billing
- Experience interpreting hospital and professional claims
- Experience with Hospital or Physician Billing/Coding
- Documenting desk level procedures
- Healthcare claim follow up or claims adjusting experience
- Interpreting insurance eligibility queries
- Review of health plan pre-authorization requests
- Reviewing or writing appeals for Physicians or Hospitals
- Working at a health plan or large physician group practice
- Working remotely in a paperless team oriented environment
18
Do you have work experience with procurement processes?
- Yes
- No
19
Describe your experience with procurement processes including your role, the scope of your involvement, and the methods you use in the purchasing of goods and/or services.
Responses must include the name of employer(s), job title(s), dates of employment, job duties, and the number of hours worked per week. If none, type N/A
20
Do you possess clerical and/or professional experience in Human Resources?
- Yes
- No
21
Describe your clerical and/or professional experience in Human Resources.
Responses must include the name of employer(s), job title(s), dates of employment, job duties, and the number of hours worked per week. If none, type N/A.
22
Select the computer applications and/or software you are proficient using (check all that apply):
- Adobe Acrobat Pro
- ANSOS
- Ariba
- Cisco Phone System
- Data Watch
- DocuSign
- EBIX
- ELPF
- EPIC/Other electronic medical record application
- Kronos
- Microsoft Access
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power Point
- Microsoft Word
- Microsoft Teams
- Microsoft SharePoint
- NEOGOV
- PeopleSoft
- Purchasing and Materials Management
- QNXT
- Samaritan
- SAP (Systems Applications and Procurement)
- Zoom
- None of the above
- Other
- Other
23
For each computer application and/or software selected in the previous question, please provide the following information:
a) computer application or software nameb) your level of expertise (beginner, intermediate, advanced)c) description of how you used the application or software in your current and/or previous employment
If none, type N/A.
24
Please complete this survey carefully. Your responses will determine whether or not you will be referred for a specific position (i.e., geographical location). Please place a mark next to the location(s) in which you would be willing to work.
- Supervisorial District 1
- Supervisorial District 2
- Supervisorial District 3
- Supervisorial District 4
- Supervisorial District 5
- Clerk of The Board
- County Executive
- Risk Management
- Controller - Treasurer Department
- Department of Tax and Collection
- Local Agency Formation Commission
- County Clerk - Recorder
- Assessor
- Procurement
- County Counsel
- Employee Services Agency
- Fleet Services
- Registrar Of Voters
- Technology Services & Solutions
- Office Of Supportive Housing
- County Communications
- Dept of Child Support Services
- District Attorney
- Public Defender
- Pre-Trial Services
- Sheriff's Office
- Sheriff-Doc Contract
- Department of Correction
- Probation
- Planning & Development
- Dept of Environmental Health
- Agriculture & Environmental Mgmt
- Facilities
- Medical Examiner/Coroner
- Public Health
- Vector Control District
- Custody Health Services
- Behavioral Health Services
- Community Health Services
- Emergency Medical Services
- Social Services Agency
- Roads Department
- Airports
- County Library District
- Parks & Recreation
- Valley Health Plan
- Hospital System - Valley Medical Center
- Hospital System - O'Connor
- Hospital System - Saint Louise Regional
- Hospital System - De Paul Medical Center
25
How did you find out about this job?
- Contacted by County Recruiter
- Contacted by a Recruitment Firm
- County Employee Referral
- County of Santa Clara Career Website
- County of Santa Clara Job Interests Email Notification
- Indeed
- Virtual Job Fair
- In Person Job Fair
- In-Person Networking Professional Event
- Virtual Networking Event
- Community Event
- Glassdoor
- Governmentjobs.com
- Professional Association
- Search Engine (Google, Bing, online search, etc.)
- Hospital Website: SCVMC, O'Connor Hospital, St. Louise Regional Hospital Website
- Handshake
- Student Career Center
- County Text Message
- Other (Specify in the next question)
26
If you selected an event/fair or other in the question above. Please specify. If not, type n/a.
Required Question
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County of Santa Clara CA