Salvation Army 10th Avenue
1602 10th Avenue
Fairbanks, AK 99701, USA
MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
POSITION TITLE: Thrift Store Manager
DEPARTMENT: The Salvation Army; Fairbanks Corps
REPORTS TO: Corps Officers
FLSA STATUS: Full-Time / 40 hours per week; Non-Exempt
SCOPE OF POSITION: Thrift Store Manager provides supervision, oversight, and management of store operations to generate revenues which support agency administration and programs. The Thrift Store Manager will manage staff, volunteers as well as oversee sales, donation of merchandise, promotion of the store in the community and internal fiscal controls with efficiency, effectiveness, and courtesy. This position will ensure financial success and employee satisfaction through the attainment of measurable objectives which must be accomplished in order to meet the demands of the job.
RESPONSIBILITIES:
- Management of warehouse/distribution functions and personnel, store set-up and retail operations.
- Financially support TSA programs by producing the highest possible revenue and margin while controlling operation costs.
- Ensure warehouse operations and donation collections run efficiently within budget and that quality products quickly reach the sales floor.
- Meet or exceed revenue budget targets; reduce expenses due to improved processes; identify and establish new business/donation opportunities; and develop personnel succession plans to support evolving business needs.
EDUCATION AND WORK EXPERIENCE:
- High School Diploma or Equivalency.
- Minimum two (2) years of management experience in a retail operation, merchandising and supervision of staff; experience overseeing volunteers a plus.
- Minimum two (2) years of specialty retail, thrift, consignment, or distribution management experience preferred; three (3) years of experience highly desired.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Ability to work independently with minimal supervision; responsible, well organized, honest, and dependable.
- Ability to work with individuals of diverse backgrounds and circumstances.
- Ability to maintain a professional, courteous, cooperative, welcoming manner with all individuals he/she interacts with and demonstrate respect and a positive attitude toward them at all times.
- Proficiency in operating point of sale systems; working knowledge of budgets, projections, and fiscally responsible procedures.
- Strong verbal and written communication skills.
- Knowledge of general office equipment including telephone, computer, copier, fax machine, calculator, and Windows operating system (Word, Excel, PowerPoint, and Outlook).
- Ability to maintain a flexible work schedule including Saturdays.
- Must maintain a valid Alaska driver’s license with acceptable driving and criminal history records.
- Must meet all state requirements to be in compliance with DOT and Alaska state rules, which may include obtaining a medical certification from an approved provider.
ESSENTIAL JOB FUNCTIONS:
- Maintain a cooperative, friendly, and helpful attitude with employees, volunteers, customers, and donors.
- Ensure the safety and well-being of all employees, volunteers, customers, and donors through clear communication and application of policies and procedures.
- Complete and submit all required and assigned paperwork in a timely and accurate manner.
- Supervise and manage staff, to include scheduling, hiring, supervising, coaching, performance evaluation, professional development, disciplining, and terminating as necessary with Corps Officers approval.
- Ensure proper coverage through scheduling employee break and meal periods; review and approve employee timecards.
- Conduct staff training and hold staff meetings as needed.
- Develop, implement, and maintain efficient production systems and practices to process donations.
- Operate The Salvation Army Vehicle as needed to pick up donations, load trash and unsellable merchandise and take to the Fairbanks Dump, and keep the vehicle cleaned and serviced.
- Ensure appropriate sales practices are done according to current fiscal standards.
- Calculate and verify daily deposit, sales reports, and bank cash receipts; safeguard cash at all times.
- Ensure the safety of employees, volunteers, customers, donors, property, and buildings; report all accidents, injuries, and safety hazards to the Corps Officers.
- Oversee sales floor product merchandising to enhance store appearance and create an inviting shopping environment.
- Perform sales floor and warehouse duties as needed, including receiving donations, sorting donated material, pricing merchandise, pulling outdated items, and maintaining cash register.
- Order supplies and equipment through approved vendors and maintain adequate amount of goods on hand.
- Contribute to the development of revenue projections which meet and/or exceed financial goals.
- Perform other related duties as assigned.
WORK ENVIRONMENT: Limited exposure to weather conditions while on pickups, deliveries, or disposal of refuse. Most work is performed in a heated and ventilated setting. Some brief exposure to extremely cold temperatures during winter months will be expected.
PHYSICAL DEMANDS: Speaking, sitting, bending, walking, pushing, pulling, standing, kneeling, stooping, reaching, handling, fingering, climbing, and balancing. Maintain the ability to grasp, push, pull objects such as boxes or furniture, reach overhead, and carry store supplies. Hearing and visual acuity must be within normal limits. Lifting and moving objects weighing up to 50 lbs.
QUALIFICATIONS:
- Must complete the online course for this area and pass the Background Checks required by The Salvation Army for employment.
- Must be a licensed driver with an acceptable driving history.
EQUAL EMPLOYMENT OPPORTUNITY: The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment.
#J-18808-Ljbffr