Position Summary: Accomplishes the Pit River Health Service’s (PRHS) strategic objectives by planning, directing, monitoring, and evaluating administrative and operational functions. Manages and handles the daily business operations of PRHS, working closely with the CEO, department heads, and supervisors to support the day-to-day activity of employees. This position will serve as second in command of PRHS operations, assuming administrative responsibility in the absence of the CEO.
Job Duties:
- In partnership with the CEO and CFO, the COO will develop recommendations for short and long-term program objectives. Implement strategies and meet the objectives of the Health Board of Directors adopted Strategic Plan. The COO is responsible for maintaining an inventory of ongoing projects.
- Responsible for planning, implementing, and evaluating and ensuring assigned departments are meeting the needs of PRHS.
- Responsible for writing, reviewing, and negotiating contracts, grants, and MOA/MOU agreements for PRHS. Ensures fulfillment of contractual program obligations.
- Assist Department Directors with development, for the purpose of day-to-day administration, of specific department operating policies, procedures in accordance with the Personnel Policies & Procedures and relevant regulatory standards.
- Provide oversight and supervision of assigned staff, departments and/or programs; carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
- Implement staff development activities and training for programs under COO oversight.
- Completes performance evaluations of assigned staff to ensure compliance with established policies and objectives; monitors progress of projects, Board of Director directives and timelines.
- Participate in PRHS’ annual program operation budgets development and finalization; responsible for working with direct reports to create their operating budgets, including forecasted revenues and expenditures, allocate and monitor funds for investment(s) and reserves for programs under COO oversight. Be familiar with program budgets development, implementation and reporting, and assist with ensuring funding is utilized in an efficient and cost-effective manner, providing the best services possible.
- Engage and participate as a leader in the standards of the AAAHC, Inc. as the foundation for health center quality to include: patient rights, risk management, quality assurance, quality of care, facilities management, infection prevention and control, patient and employee safety, and other quality management and improvement functions. Work on various accreditation committees and perform special projects.
- Prepares status reports on clinic day-to-day operations and plans for current and future operations.
- Provides administrative and technical assistance to the CEO, and Program Directors.
- Serves as the Executive liaison with the management team and other departments in the resolution of daily and operations challenges.
- Works with all departments in collaboration efforts with research and planning to determine community’s social and economic needs.
- Collaborates with area businesses, civic organizations, educational institutions, and other organizations to develop and/or modify high-quality programs and services that meet the needs and interests of the communities served.
- When the CEO is not available, provide coordination and overall management of healthcare programs; which includes providing technical and administrative support to program directors to institute improvements that ensure effectiveness and efficiency in the delivery of services. Reviews operating results, compares them to established objectives and takes steps to ensure that the appropriate measures are taken to correct unsatisfactory results.
- Facilitate or attend required meetings, sub-committees, and other ad hoc groups, as assigned by the CEO.
- Other duties as assigned by CEO.
Education and Experience:
- Bachelor's degree from an accredited college or university in Business Administration, Public Administration, or a related field, and
- Master’s degree preferred.
- Five (5) years’ experience administering Indian programs required.
- Ten years’ management experience required.
- Experience in administration of large government-funded programs required.
Other Requirements:
- Must have the ability to work with people from diverse cultures, ethnic and socio-economic backgrounds and possess a basic knowledge of Native American communities and always maintain cultural sensitivity.
- Must have and maintain a valid California Driver's license and be insurable under the Clinic’s existing automobile insurance policy.
- Must comply with the PRHS organizational policies.
Indian Preference: Preference will be given to Native Americans in accordance with P.L. 93-638.
Must submit to and pass a pre-employment physical clearance and drug screening.
Possess a current CPR Card.
Competencies:
- Job Knowledge - Knowledge of office and business administration; Tribal Administration; Indian community; and applicable federal, state, county, and local laws, regulations, and requirements.
- Decision Making – the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully to make responsible decisions.
- Interpersonal Skills - the individual maintains confidentiality, remains open to others’ ideas, and exhibits willingness to try new things; ability to interact and maintain good working relationships with individuals of varying cultural and social backgrounds.
- Analytical Skills - Ability to analyze operational and financial information and draw logical conclusions; compare and interpret facts and figures.
- Communication – Ability to communicate clearly both verbally and in writing; ability to write clear and concise reports, memoranda, directives, and letters.
- Customer Oriented – the individual delivers excellent service to both internal and external customers in a friendly and courteous manner.
- Technology Skills – Operates various word-processing, spreadsheet, accounting, and database software programs in a Windows environment.
- Planning/organizing – the individual prioritizes and plans work activities, uses time efficiently, and develops realistic action plans.
Physical Demands/Work Environment:
Work is generally performed in an office setting and occasionally in an outdoor environment. Evening and/or weekend work may be required. Tight time constraints and multiple demands are common. Travel is required for training, meetings, conferences, presentations, and other events. While performing the duties of this job, the employee is required to stand, walk, and sit; use hands to finger, handle, or feel; reach with hands or arms; and talk or hear. The employee occasionally is required to climb or balance; stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift and/or carry up to 20 lbs.
Job Type: Full-time
Pay: $114,563.00 - $162,112.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
People with a criminal record are encouraged to apply.
Work Location: In person
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