district manager

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Training & development

Looking for people who want to make an impact and difference in a company.

District Manager

A Plus Automotive started in 2019. Our vision was to grow a profitable business by creating a positive employee experience, so that each employee is passionate about delivering a customer experience that exceeds customers' expectations.

Responsibilities

• Ensure all locations open on time, remain open until scheduled to close, and are staffed appropriately.
• Collect and review KPIs daily to confirm we are pacing to hit goals or make necessary changes.
• Send a brief daily recap email to communicate ongoing challenges, opportunities, and wins.
• Send agenda for the following week no later than Saturday at 7 PM to RM.
• Be the cheerleader for your team, maintaining a high level of positivity and motivation.
• Hold your team accountable through performance management.
• Handle claims, warranties, and customer complaints exceeding $100.
• Manage PAFs for employee changes, terminations, etc.
• Grow the business by increasing customer count and maintaining fleet accounts.
• Conduct interviews and recruit for your market.
• Manage social media customer feedback and respond appropriately.
• Verify payroll for accuracy every Thursday.
• Approve all orders, ensuring compliance with budgets.
• Respond to all emails with detail, professionalism, and positivity.
• Ensure cross-training and manage turnover professionally.
• Engage your team with company incentives and initiatives.
• Complete all admin tasks by Monday at 8 AM.

Expectations

• Work 5 days, 50 hours in stores, but be available when needed.
• Be a true leader and build a team that takes pride in their work.
• Increase sales, control costs, and ensure profitability.
• Teach, train, and motivate your teams.
• Delegate tasks appropriately and follow up to ensure completion.
• Manage performance effectively.
• Ensure great customer and employee experiences.

Strengths Needed

• Leadership and conflict resolution skills.
• Self-motivated with little to no supervision.
• Accept responsibility for all things and people in your charge.
• Strong communication and computer skills (Excel, Word, email, text, Zoom).

Primary Focus

• Ensure great experiences for employees and customers.
• Recruit and staff for growth while controlling costs.
• Teach and enforce adherence to processes and procedures.
• Deliver on KPIs including sales, customer count, payroll costs, and profitability.
• Ensure employee and customer safety.

Secondary Focus

• Facility and equipment repairs and maintenance.
• Curb appeal.
• Recruiting.
• Fleet account management.
• Online training completion.

Positive Impacts of Job Well Done

• For Company: Profitability, reduced turnover, increased customer counts.
• For Teammates: Promotion opportunities, performance-based pay increases, job security.
• For Customers: Better service that exceeds expectations.

Negative Impacts of Job Not Done Well

• For Company: Lost business, decreased customer counts, poor morale.
• For Teammates: Fewer opportunities for growth and compensation increases.
• For Customers: Less trust in our service delivery.