OverviewM Health Fairview has an immediate opening for a Lead Medical Assistant at the Highland Park Clinic located in Highland Park, MN. Join M Health Fairview, the largest healthcare system in the state! The M Health FV Highland Park Clinic is a growing and collaborative clinic. Our clinic hours are 7AM to 6PM Monday - Thursday and 7AM - 5PM on Fridays, so no evenings, weekends, or holidays! This provides an excellent work life balance!This position is eligible for a $4000 Sign On Bonus!This is a 1.0 FTE (80 hours per two week pay period) opening.M Health Fairview offers a competitive benefits package including medical/dental, 401k/403b with employer match, tuition reimbursement, and PTO! For details, please visit our benefits page by clicking here! ( Job DescriptionJob Summary:The working lead serves as the “go to” person to assist with communication, coordinates and provides training, orientation, and department assimilation. Encourages and motivates team for immediate problem resolution, provides a consistent presence. Anticipates, identifies, and reports departmental areas of concern to clinic supervisor. Fosters and promotes a collaborative and helpful team environment. Completes complex and/or high-level project work but is not a substitute for team member thinking and initiative.Job Expectations:Coordinates daily activities of work team to ensure patient needs are met.Assists with arranging immediate coverage for sick calls and assigns breaks.Monitors daily work assignments and adjusts in assignments to meet department requirements.Refers standards of practice issues to supervisor for resolution.Responds to and helps resolve operational issues, including provider issuesEnsures adequate inventory of supplies is maintained by serving as liaison to supply chain.Coordinates staff orientation and training. Provide education training and orientation to new and existing staffParticipates in interview process.Provides observations and assists with testing for competency regarding performance, conduct and behavior for performance management.Maintains confidentialityPromotes team environment within department, other site departments, and other clinics.Serves as a clinic representative at peer group or other meetings as assigned.Attends clinic meetings and communicates appropriate information to others.Leads by exampleProblem solving and project work.Provides motivation and encouragement to employees.Serves as mentor within the deptSupports organizational initiativesSupports a safe work environment.Ensures safety policies and practice are maintained.May serve as Infection Control or Safety Liaison.Ensures equipment is in working order and quality control logs are completed as needed.May assist in patient feedback or concerns by investigation of issuesQualificationsRequired QualificationsGraduate of an accredited Medical Assistant Program or LPNBasic Life Support CertificationPreferred QualificationsAmbulatory Care ExperienceAAMA CertificationOther Skills We Desire:Excellent customer service, public relations and communication skillsAbility to prioritize and work with a fluctuation in workload while working independentlyAbility to adapt to change and engage in ongoing process improvementFlexibility to work at other sites is encouragedWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.EEO StatementEEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status