Covenant HealthCare
US:MI:SAGINAW
DAY SHIFT - 40 HOURS PER PAY
PART TIME BENEFITED
Summary:
The Information Technology Intern develops competency in role to appropriately provide technical assistance and support for network, hardware and software issues with drive to meet deadlines.
The Information Technology Intern receives direct guidance and training from other Analysts, Engineers, System Administrators, and IT leaders. Demonstrates excellent customer service performance in that his/her attitude and actions are always consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.
Responsibilities:
• Provide technical assistance to staff and customers on hardware and software-related issues.
• Install, configure, and troubleshoot computer systems, hardware, and software.
• Monitor system performance and troubleshoot any issues.
• Follow established procedures and processes for computer maintenance.
• Provide training and support to team members on the use of computer systems and software.
• Maintain accurate records.
• Research and recommend solutions for technical problems.
• Works well with other departments to achieve goals.
• Performs all other duties as assigned.
Other information:
Education/Experience
High School diploma and/or equivalent required and must be actively enrolled and pursuing associate or bachelor's degree. Within twelve (12) months of completing studies will be given higher consideration. Previous computer work experience is preferred.
Knowledge/Skills/Abilities
• Strong computing skills including a working knowledge of Word, Excel, Power Point, web browsing, issue tracking and email applications and/or a willingness to learn.
• Must demonstrate a positive and enthusiastic attitude.
• Must be a team player with the ability to work independently as well as in small or large teams.
• Demonstrates the ability to resolve problems timely and effectively.
• Must be detail oriented and have a skill for probing for information to fully understand the underlying needs that drive how the system should be built.
• Must be approachable and have a positive attitude with employees at all levels of the organization.
• Protects and maintains the confidential nature of information.
• Ability to consistently meet assigned deadlines for projects.
• Sound decision making ability.
• Ability to multitask.
• Ability to accept and adapt to change.
• Strong ability for self-direction.
Working Conditions/Physical Demands
• Frequent standing, walking, sitting, handling, feeling, talking, hearing and near vision.
• Occasional lifting 0-10 lbs.
• Occasional reclining, lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, squatting, crawling, twisting, reaching, far vision and depth perception.
NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT.
It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.