Case Manager

Job Details
Job Location
Camp Verde School Campus - Camp Verde, AZ
Position Type
Full Time 40 hours weekly
Job Shift
Day M-F
Description
POSITION SUMMARY
Provides case management services to children and adolescents. Caseload will vary based on the severity of clients. Clients require weekly or more frequent case manager contact. Moderate or low intensity cases are defined as not at risk who need varying levels of intervention based on their diagnosis, treatment plan, and family situation. Position is responsible for individual and family interventions to secure appropriate community services, and improve family functioning. Case managers may also lead various groups appropriate to their expertise and experience.
ESSENTIAL RESPONSIBILITIES

• Assist Children's wrap-around team as needed in developing treatment intervention to de-escalate in the least restrictive settings.
• Provides crisis intervention and support services to clients on the caseload.
• Appropriately uses available crisis services based upon established criteria.
• Provides documentation and requests for authorization as required to funding sources to assure the Clinic receives payment for all services rendered.
• Assists clientele in obtaining needed Polara Health services, entitlements or other services.
• Coordinates and assists treatment team in monitoring enrollment and utilization, client care, and client participation in other Polara Health services.
• Maintains clinical record per agency policy and procedures.
• Attends all team meetings, case reviews, staff meetings, supervisory sessions and in-service training as scheduled.
• Management of all aspects of treatment, including referrals to additional resources when appropriate.
• Service provision shall be conducted at the Clinic, the client's home or other community sites as appropriate to the case while ensuring the staff safety and ability to conduct the service.
• Active participation in department efforts to assess and provide customer service to both payer and clients.
• Assisting in department strategic planning and implementation through participation in department staffing, staff meetings, training and other meetings as assigned.
• Active participation in agency affairs, including marketing, promotion of mental health services, development of programs, and other related duties as assigned.
• Participation in on-site training's attending workshops and seminars, and conducting trainings based on workshops attended and/or expertise developed individually.
• Conducting necessary case management to ensure proper referral and follow-up on associated services.
• Participation and documentation of clinical supervision per Clinic policy.
• Performs other duties as assigned.

Qualifications
QUALIFICATIONS

• 21 years of age or older; or minimum 18 years old and licensed or certified under A.R.S. Title 32 and providing services within the personnel member's scope of practice; or minimum 18 years old for select administrative positions
• Must be able to provide or obtain an AZDPS Level One Fingerprint Clearance Card
• Must possess a valid Driver License
• Minimum of a High School Diploma or GED required
• Bachelor's degree in a behavioral health-related field preferred.
• Knowledge of Behavior plans, ADHD, RAD, Conduct Disorder, Crisis de-escalation, and wrap-around services preferred.
• 2-3 years' experience in community mental health and working with children and families preferred.

CORE COMPETENCIES

• People - Passionately believes in people and embraces diversity
• Integrity -Does the right thing even when no one is looking
• Learning -Challenges old paradigms with critical thinking, curiosity and creativity
• Accountability - Sets an intentional culture of personal responsibility; believes everyone carries the load
• Relationships - Serves colleagues and consumers with love, empathy and compassion

PHYSICAL DEMANDS & WORKING CONDITIONS
The physical and working demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office environment, travel within the community, as needed
• Heavy exposure/use of computers, cell phones, office phones, etc.
• Ability to sit for prolonged periods throughout work hours
• Must be able to occasionally lift and/or move 5 or more pounds
• Must be able to respond appropriately and effectively in crisis situations by using good judgment and following Polara Health protocols

This position is considered Safety-Sensitive by Polara Health.
Non-Discrimination Policy
Polara Health subscribes to the principles of Equal Employment Opportunity. Polara Health's policy is to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, pregnancy, race, religion, sex/gender, sexual orientation, or any other basis prohibited by federal, state, or local law. As an Equal Opportunity Employer, Polara Health intends to comply fully with applicable federal, state, and local employment laws, and the information requested on this application will be used only for purposes consistent with those laws.
Americans With Disabilities Act - Request for Reasonable Accommodations
In accordance with requirements of the Americans with Disabilities Act, Polara Health's policy is to provide reasonable accommodation for applicants requesting accommodation(s) during the application process, so the applicant may be given a full and fair opportunity to be considered for employment. If any candidate needs a reasonable accommodation to participate in the interview process, please notify Polara Health in any of the following ways: by calling 928-445-5211, ext. 4047, U.S. Mail, or hand deliver to Polara Health 3343 N. Windsong Drive, Prescott Valley, AZ 86314 Attention: Human Resources Job Applicant Request.
Background Checks
Employment is contingent on background checks as required by Polara Health's policies which may include: Fingerprint Clearance, Drug Test, Criminal History, Driving History Record, Sex Offender Registry Search, Department of Child Services, State Central Registry Check, Employment Verification, Education Verification, and Professional References
We Offer the Following Benefits to Full Time Employees:
Medical * Dental * Vision * Short and Long Term Disability * Life Insurance * Health Savings Account * Flexible Spending Account * Employee Assistance Program * 401(k) * Up to 3 Weeks of Paid Time Off * 10 Paid Holidays per Year * Shift Pay (for select inpatient positions) * Educational Reimbursement * Employee Wellness Committee and Wellness Portal