South Coast Air Quality Management District (South Coast AQMD) is one of the largest and most technologically sophisticated environmental regulatory agencies in the Nation. We serve a four-county region that includes large areas of Los Angeles, Orange County, Riverside and San Bernardino counties, including the Coachella Valley, which is home to more than 17 million people. South Coast AQMD's headquarters is located in Diamond Bar, 30 miles east of downtown Los Angeles, at the junction of the 57 and 60 freeways. With a highly diverse "Clean Air Team" of over 850 employees, an annual budget of $211.4 million, and a state-of-the-art air quality laboratory, our mission is to ensure clean air and a healthy environment. South Coast AQMD is an organization you can be proud to work for -- we make a difference in the quality of life in Southern California!
South Coast AQMD’s mission requires diverse perspectives, talents, and life experiences to solve some of the most complex technical air quality issues. We are committed to creating and maintaining a work environment that appreciates the unique contributions of our employees and fosters professional development and growth. South Coast AQMD respects the distinct ideas and perspectives of our stakeholders and works to bring them together toward the common goal of clean air.
ABOUT THE POSITION
An exciting opportunity exists for one Systems Analyst in the IT Services unit of our Information Management (IM) department. The position will appeal to individuals with strong interpersonal and analytical skills needed to provide mission-critical support for South Coast AQMD's suite of complex business and scientific software systems. Under general supervision and depending on assignment, Systems Analysts perform a variety of highly skilled technical duties involved in the configuration, installation and maintenance of South Coast AQMD's Network, Clients, Servers, Software, Telecommunications Systems, Audio Visual systems, Conference Center and IT Infrastructure; evaluate and test new and existing system and infrastructure capabilities, and recommend upgrades and enhancement; perform systems administration and monitoring, troubleshoots and analyzes problems, and ensure data integrity; provide technical document and procedure manual; work with multiple discipline technology groups; act in a lead capacity; train and assist end users and technical staff in using new and existing applications and systems; and perform related work as required.
The general Example of Duties for this classification are highlighted below, for full description of duties please refer to the job description linked here- Design, deploy, and manage server infrastructure, including physical and virtual servers.
- Monitor server performance and troubleshoot issues to ensure high availability and reliability.
- Implement and manage backup and disaster recovery solutions.
- Collaborate with network and security teams to ensure server infrastructure is secure and compliant with industry standards.
- Perform regular system updates, patches, and maintenance to keep server environments up to date.
- Provide technical support and guidance to other IT team members and end-users.
- Participate in capacity planning and performance tuning activities.
- Stay current with emerging technologies and industry trends to recommend improvements and innovations.
In addition to the Minimum Qualifications which follow, the most competitive candidates will also possess some of the following knowledge or experience:
- A degree in computer science, operations research, business or management information systems, or a related field.
- Excellent interpersonal and communication skills.
- Demonstrated ability to critical think, problem solve, and self-learn.
- Strong knowledge of server operating systems (Windows, Linux, etc.).
- Experience with virtualization technologies (VMware, Hyper-V, etc.).
- Familiarity with cloud platforms (AWS, Azure, etc.) is a plus.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Knowledge of web server and networking technologies for data access and security.
- Experience with software documentation, including user manual, design/architecture, requirements, and testing.
- Experience with Enterprise Resource Planning Software.
- Ability to provide software solutions involving systems analysis and design, application programming, and database modeling; ability to analyze user needs, propose alternative solutions and determine system specifications; capability of ensuring system integrity and efficiency while developing user friendly interfaces.
- Knowledge of and experience with Project Management concepts, tools and technologies.
- Knowledge of and experience with Workflow & Business Process Management.
- Ability to work effectively with vendors, contractors, programmers, and technical and non-technical staff.
MINIMUM QUALIFICATIONS
EDUCATION:
Evidence of the required knowledge and abilities may be demonstrated, in part, by graduation from an accredited college or university with a major emphasis in computer sciences, operations research, business or management information systems, organizational analysis, or a related field.
SUBSTITUTION:
A master's degree in one of the above or related fields may substitute for some of the professional experience.
ABILITY TO:
Analyze technical data and situations, reason logically, draw valid conclusions and develop effective solutions to system problems; coordinate system requirements into logical, economical and practical system design; systematically study, analyze and review present and projected data processing requirements of user divisions; serve as a liaison between Information Systems Division and user divisions, providing a wide range of professional and administrative support services; evaluate and prepare recommendations related to the acquisition of computer software; perform a wide range of professional and administrative systems management functions; analyze, interpret and apply a wide variety of rules, regulations, guidelines and policies; establish and maintain effective working relationships with SCAQMD staff and others; communicate effectively, both orally and in writing, and prepare and present oral and written technical reports and recommendations; coordinate the work of Information Systems Division staff, user division staff and consultants; and maintain required confidentiality on carrying out assigned responsibilities.APPLICATION PACKETS MUST INCLUDE
- A completed employment application covering at least the past 10 years of employment history (or longer if you have other relevant experience), and your entire South Coast AQMD employment history if you are a South Coast AQMD employee.
- A detailed resume, which you must attach to the online application, that includes your education and highlights major career responsibilities and accomplishments.
- Up to four references which include the names and phone numbers of your present and past supervisors or managers, and/or college professors or persons for whom you have directly provided services, not peers .
- Responses to the Supplemental Questionnaire (SQ). The SQ is a form of written test and will be evaluated as such. Your responses should be well written, clear, concise, and directly responsive to the question.
- An unofficial copy of your transcripts (or equivalency evaluation if your education was obtained outside the U.S.), documenting all qualifying education claimed, submitted as an attachment to your online application* .
*You MUST submit acceptable documentation for all education claimed on your application. Acceptable documentation consists of an unofficial copy of your transcripts/equivalency evaluation attached to your application . At a later date , candidates under final consideration will be required to arrange for original, official transcripts (or equivalency evaluation, if applicable) to be mailed directly from their college/university to South Coast AQMD, documenting all education claimed on their application.
Job applications must be completely filled out. A resume cannot be substituted for the required information . Be sure to detail any education, training or other relevant coursework that would make you a particularly strong candidate.
THE SELECTION PROCESS
Application packages, including responses to the Supplemental Questionnaire, will first be screened, and the most competitively qualified candidates will be invited to the next step of the process, which may include a writing exercise, oral assessment and/or panel interview (weighted at 100%).
Following the assessment process, an unranked eligible list, in alphabetical order, is expected to be created, from which current and future Systems Analyst vacancies may be filled, during the 6-12 month life of the list. Only those who demonstrate they are among the most competitively qualified, at each successive step of the selection process, will be advanced to the next step. (Meeting the minimum requirements does not guarantee an invitation to the next step.)
South Coast AQMD reserves the right to add, delete, and modify any elements of the selection process as deemed appropriate, based on the number and quality of applicants at each step.
Important note for potential candidates who do not have the continued and unrestricted right to work full time in the United States: If you currently, or will in the future, require sponsorship (i.e., H1-B Visa) in order to maintain your right to work in the United States, please be aware that decisions regarding sponsorship for maintaining a right to work in the United States are made on a case-by-case basis. You are welcome to participate in this recruitment process, but there is no guarantee that a job offer with the requested sponsorship will be made to you.
South Coast AQMD reserves the right to add, delete, or modify any elements of the selection process as deemed appropriate, based on the number and quality of applicants at each step.
Candidates who may need accommodations during the selection process must call the Human Resources Department at least one week prior to any test dates.
If you have any questions regarding this recruitment, please contact the Human Resources Department at (909) 396-2800.
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