Senior Analyst – Order to Cash

Senior Analyst – Order to Cash (Full-time)

Job Location: 189 Harry S. Truman Parkway, Annapolis, MD 21401.

Nature of Role: Full Time (40 Hrs. per Week)

Visa Status: Citizens/GC

Role Overview:

1. The Financial Supply Chain Management system team provides helpdesk and training support to the user community on an as-needed basis.
2. The FSCM team will provide 1st and 2nd tier user support. Currently, there are 850 users that can access the Judiciary’s PeopleSoft financial system. During the previous calendar year, the FSCM support team resolved 905 service tickets in the following business areas: Accounts Receivable (OTC), Procure-to-pay (PTP), Accounts Payable, General Ledger, Commitment Control and Security, internal and external interfaces.
3. Helpdesk tickets are normally resolved the same day with the 1st response to the user within one (1) to (2) hours of receiving the helpdesk ticket.

Scope of Work:

1. Serve as the Subject Matter Expert for PeopleSoft FSCM 9.2.
2. Defining and capturing business requirements.
3. Provide design, development, testing and deployment expertise for customizations or configuration updates.
4. Provide all tier level production support.
5. Perform system configurations and testing.
6. Develop system documentation to include configuration workbooks, test plans, design documents, standard operating procedures, and training materials.
7. Provide knowledge transfer to internal subject matter experts.

Minimum Qualifications:

1. Bachelor’s degree in computer science or a related field, as determined by the AOC. The AOC will accept a bachelor’s degree in accounting for one (1) Analyst.
2. Three (3) years’ expert experience in PeopleSoft 9.2 FSCM, in a development or functional consultant role.
3. Three (3) years’ expert experience in PeopleSoft tools 8.59 and later, Application Designer, PS Query reporting, and Process Scheduler.

Preferred Skills, Experience, and Capabilities:

1. The AOC prefers at least one (1) FSCM Analyst to have a bachelor’s degree in accounting.
2. Five (5) years’ expert experience in PeopleSoft 9.2 FSCM, in a development or functional consultant role.
3. Five (5) years’ expert experience in PeopleSoft tools 8.59 and later, Application Designer, PS Query reporting, and Process Scheduler.
4. Experience with the following:
1. PeopleSoft upgrades and testing
2. PeopleSoft selective adoption process
3. AWE/Workflow
5. Expert level knowledge of the following:
1. SDLC methodology and processes
2. PeopleSoft chart of accounts and the chart field configuration process in PeopleSoft Financials.
3. Purchasing, e-procurement, grants, contracts, general ledger, commitment control, account payables, account receivables/billing (Order-to-Cash), and Asset Management/Inventory.
6. Ability to provide expert customer service and production support.