Account Manager - Airline Partnerships

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Account Manager - Airline Partnerships

This position is responsible for partner relationships and driving revenue growth for strategic airline partners within the PLS organization in North America. The Account Manager will represent the company in day-to-day airline partner contacts and will be responsible for growing travel product sales and building long-term relationships to meet enterprise goals. Individual must have account management experience but also a sales orientation and skill set.

Who You Are

• Creative and self-motivated
• Positive attitude and always striving to do your best
• Team mentality, desire to help the team win
• Data-driven, and business judgement led
• Focused on execution: disciplined with superior time management and prioritization skills
• Strong organizational skills and attention to detail
• Passion for travel and technology
• Strong value selling skills
• Executive-level business acumen
• Ability to navigate and succeed in a fast-paced and dynamic work environment
• Strong management and leadership abilities
• Excellent written and verbal communication skills
• Minimum 5 years sales/account management experience with successful background of driving revenue growth for key accounts
• Proven track record in business/technology consulting and selling - prefer candidates who have experience of successfully developing and selling technology solutions
• Experience in handling accounts generating over $10M of revenue
• Proven background in working with senior management
  
  

What You'll Do

• Account management responsibilities will focus on supporting one of our largest PLS air partners in North America
• Collaborate closely with Sr Account owner to develop and execute growth strategies; track and monitor performance; drive analysis to identify areas of risk and opportunity; develop strong relationships to avoid partnership attrition
• Develop strong understanding of the global travel market, with particular lens on the dynamics of the airline industry.
• Collaboration to identify any product and commercial gaps and work with internal teams to influence change to achieve long term objectives
• Work with day-to-day levels of management both with the partner and internal teams to drive revenue, strategy, vision and focus
• Understand the big picture for the partner and their enterprise: create specific initiatives to address the overall strategy and direction of the company
• Prepare and run (in person or virtually) Quarterly business review based on Account Plan strategy defined with Sr Account owner
• Identify new channels and partnership growth opportunities, and owning the integration, execution, and launch of all partnership opportunities
• Provide and direct regular meetings with clients to enhance relationships
• Work with financial teams on forecast and revenue projections for partnerships. Prepare, analyze, and present status reports to management team
• Develop marketing strategies for partners based on their specific needs, increase sales by utilizing our new technologies, functionality, and products
• Analyze industry trends and educate partners on benchmarking and trends, including trends in travel, advertising costs, seasonality fluctuation, etc.
• Find opportunity/capability gaps, summarize and articulate to internal teams, and develop strategy to address, in collaboration with internal product and strategy teams
• Responsible for the retention, contract negotiation and contract extensions of partners in the individual account portfolio
• Provide operational support for partner to ensure delivery of an excellent experience for each traveler
  
  

The total cash range for this position in Chicago is $127,500.00 to $178,500.00. Employees in this role have the potential to increase their pay up to $204,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises.

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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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