Deductions Analyst

Deductions Analyst Responsibilities

The Deductions Analyst resolves customer deductions in accordance with industry standards, customer policy, and Red Bull business rules. The responsibilities include:

1. Participating in the development and implementation of Standard Operating Procedures.
2. Performing and disseminating root cause analyses.
3. Disputing invalidated deductions requiring customer repayment.
4. Assisting with billing inquiries/errors and general account questions.
5. Placing referrals to the appropriate responsibility/approval centers.
6. Initiating and tracking proof of delivery requests.
7. Submitting vendor claims.