Restaurant Shift Leader (West Loop, Chicago)
Job Category : Hourly
Requisition Number : RESTA001179
- Posted: July 16, 2024
- Part-Time
- Rate: $17 USD per hour
Locations
Showing 1 location
Randolph & Morgan
1012 W. Randolph
Chicago, IL 60607, USA
The Shift Leader ensures proper shift flow without the direct interaction of the General Manager. The Shift Leader is the second in command after management and is considered a back-up manager in case of emergency. The Shift Leader supervises the shift from start to finish, ensuring that the team upholds Roti’s high hospitality service and operational standards. The Shift Leader has a solid understanding of the staff’s strengths and weaknesses and is capable of establishing solid working relationships with the teammates. The Shift Leader is the leader of the staff and acts as the connection between the co-workers and management.
Our Values:
- Live the Vibe : Our vibe is our super power! We strive to make every interaction memorable by infusing each service moment with energy and positivity.
- Do the Right Thing: Integrity is doing the right thing even when no one is watching. We believe in transparent communication, where feedback is delivered honestly and constructively.
- Stronger, Together!: We find strength in unity, celebrating every team success as a collective achievement.
- Crave Better: Our hunger for improvement is insatiable- we constantly lean into our own challenges and opportunities.
The Essentials:
- Establishes Rōti standards and expectations with team members and always leads by example.
- Confidently and assertively engages the team by delegating tasks and following up with team members to ensure proper execution.
- Effectively opens and closes the restaurant at least twice per week.
- Hands-on assistance in training and development of new and existing employees.
- Enthusiastic and motivated individuals with a team-oriented attitude.
- A builder & doer: You’re excited to help us improve the company and the industry.
- Understands that everyone’s success is elevated by the success of those around them.
- Ability to develop positive working relationships with all Team Members.
- Learn and serve our delicious food, creating an incredible experience for our guests.
- Effectively handle customer issues.
- Food Rules! Ensuring that we are always serving fresh and flavorful food.
- Maintain restaurant cleanliness in accordance with company standards.
- Assures sanitation standards are maintained in accordance with State Food Safety, OSHA, and local health regulations.
- Ensures compliance with Health, Fire, Labor Department, and local municipalities.
- Any other tasks as assigned.
Here’s who we’re looking for:
- Must be confident and assertive in order to effectively demonstrate leadership skills.
- Attention to detail in a fast-paced environment.
- Strong organizational, administrative, and leadership skills.
- Passionate about the company.
- Strong knowledge of menu, recipes, and ingredients.
- Able to anticipate and solve problems.
- Manager State Food Safety and Allergen certified.
- Certified on every station and able to train other team members.
- Someone who has a knack for service.
- Ability to work in a fast-paced environment.
- Must have a positive attitude and ethics that support Roti’s values.
- Must have excellent hospitality & communication skills.
- Previous restaurant management experience is preferred.
- Able to anticipate and solve problems.
- Experience with cash handling safety procedures and closing is a plus.
- Ability to stand/walk for an entire shift (up to 35.0 hours/week).
- Must be able to bend and reach overhead often, possess dexterity to handle cooking equipment.
- Must be able to squat, lift, and push up to 50 lbs.
The Perks:
- A positive work environment with an invested team.
- We offer PTO, sick time, and parental leave.
- Medical, Dental, and Vision insurance, plus, Flexible Spending/Dependent Care Accounts.
- Pre-tax Transit/ Parking and Pet Insurance benefits offered year-round!
- Employer-paid Short Term Disability!
- Plan for your retirement - 401(k) available!
- Rōti meal - complimentary during your shift and 20% off when visiting a restaurant with friends and family.
- A career path with Roti - opportunities for development and advancement.
- Employee Discount Program (Tickets At Work).
To make spectacular food, we need spectacular people. People with upbeat attitudes, unstoppable drive, and a commitment to quality. That kind of person deserves more than just a job. They deserve to be part of the RoTeam.
Roti Restaurants is an Equal Opportunity Employer and welcomes all qualified applicants. We participate in E-Verify.
Pay range: $17 - $19, based on experience.
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