Front/Back Swing Medical Assistant, Multi-Site (San Rafael), Full-Time, Days

ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare's most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
What We Offer
MarinHealth offers a comprehensive suite of employee benefits that support your health, wellness, and financial security. Our robust program includes onsite health & fitness classes, discounts, and promotes a healthier lifestyle for employees. We also provide a 403(b) contribution plan and company-funded retirement plan, life insurance, vacation, holiday, and sick leave. These benefits, along with our highly competitive compensation package, make MarinHealth one of the best places to work in the Bay Area. Join us and find your next career at MarinHealth.
External hires are subject to a background check and pre-employment medical screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal, state, and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.
General Summary:
The Medical Assistant, under the supervision of the Clinical Lead and Practice Leader, is responsible for assisting in the delivery of healthcare and patient care management. This role assists the providers within scope of practice to provide quality patient care. This includes gathering patient information, assessing patient requests, obtaining and monitoring patient vitals, assisting with procedures and re-processing instruments.
Medical Assistant Essential Functions and Responsibilities:
Direct Patient care:

• Rooming patients, including obtaining vital signs, obtaining reason for visit, and documenting symptoms their frequency, and severity.
• Provide courteous and compassionate care.
• Documents all required information in electronic medical record. This includes meaningful Use data, Pay for Performance data, and ACO related information. (Allscripts Experience preferred)
• Provide injections, immunizations and other patient care services as ordered by the medical provider.
• Provide assistance during medical procedures.
• Communication and correspondence including lab results, prescription management, and referrals:
• Use electronic medical records and work off "task lists" to complete patient visits or requests.
• Recognize urgent medical needs and triage care appropriately.
• Provides patients with accurate information when answering questions and concerns.
• Maintains patient records and protects patient confidentiality.
• Complete referrals accurately and appropriately.
• Maintain patient areas and supplies:
• Disinfects exam rooms between patients and all patient areas at end of the day.
• Assist with clinic upkeep, including daily cleaning and supply ordering/inventory.

Medical Assistant (MA) Admin Support Essential Functions and Responsibilities:
Direct Patient Care:

• Answer telephones in a cheerful manner.
• Schedule appointments.
• Take messages for patients using electronic medical records.
• Greet and check in patients.
• Address patient requests and inquires.
• Resolve patient concerns.
• Process insurance issues (i.e., verifications and authorizations) and assist patients in understanding insurance plans.
• Return calls as necessary
• Various assigned administrative processes

Qualifications:
Education:

• High school diploma or General Educational Development (GED) certificate required.

Licenses/Certifications:

• A Medical Assistant certificate is required. Will consider 5 years of recent continuous experience in lieu of certificate
• BLS Certification (American Heart Association) required.

Experience:

• At least one year of related medical assisting experience in a physician's office or other clinical setting, or equivalent combination of training and experience.
• Re-processing/ procedural experience is highly preferred.

Behavioral Standards:
We have adopted the following standards of behavior in addition to the job responsibilities listed above so we can create and maintain an optimal workplace environment. Your application for this position assumes you agree with and can maintain the following workplace values:

• Exceptional customer service
• Professionalism on the phone, in person, and with each other
• Respectful communication with patients, vendors, volunteers, and co-workers
• Effective teamwork
• Ability to maintain a safe work environment
• A positive attitude
• A good sense of humor and fun in the workplace
• Support of each other the patients and the practice

At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, but we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment for all.
The compensation for this role listed on this posting is in compliance with applicable law. The selected candidate's compensation will be determined based on the individual's skills, experience, internal/market equity factors, and qualifications. This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position. Furthermore, all compensation decisions are ultimately determined in accordance with our compensation philosophy. Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document.