People and Culture Manager

• Base Pay: $85196.80 - $94785.60 / Year
• Job Category: Administration, Regular, Full-Time, 12 months per year
• Employee Type: Exempt

Agency Overview

At Neighborhood House (NH), our vision is a healthy, diverse, and welcoming community, free of poverty and racism, where all people thrive. We serve over 16,000 individuals in Seattle/South King County in the areas of early learning, youth development, citizenship, employment, health, housing, resource navigation, and aging adults. In addition to direct services, we use our experience and deep connection to our communities to advocate for equitable access to services, and policy changes that advance equity for all.

Neighborhood House is on a mission to becoming a multi-cultural, anti-racist agency. We are achieving this by sharing power, listening to and learning from each other and our communities, and working to repair past inequities. We are building a culture where equity is the foundation, inclusiveness is the default, and access for marginalized communities is the norm.

Job Summary

The People and Culture Manager, who reports to the Director of People and Culture, is responsible for supporting day-to-day operations of the People and Culture team and in collaboration with and support of the Director, will provide oversight in the development and implementation of the agency’s hiring, on-boarding, professional development, learning management systems, and employee performance management systems. They will support key project areas for the People and Culture Team, ensuring timely and collaborative delivery.

The People and Culture Manager supports the HR functions for 350+ employees and supervises the P&C Partners and Recruiting and Onboarding Coordinator. This position is a member of the Mission Support Leadership Team and the Agency’s Leadership Team.

Responsibilities

Professional Development & Employee Relations (40%)

• Develop and implement on-going professional development system that provides for agency wide on-boarding, career advancement opportunities, and supervisor skill development in collaboration with the Director of P&C.
• Oversee on-going employee feedback systems including developing tools and resources, continued development of the Learning Management System, and coaching and training supervisors.
• Provide coaching and support to NH supervisors on NH’s performance management system.
• Provide strong supervisory support to P&C team members.

P&C Operations (40%)

• Oversee the development and effectiveness of the systems for recruitment, hiring, and separations of all agency employees.
• In coordination with the Payroll and Benefits Manager, oversee administration of employee benefit policies and procedures. Support the design and administration of all benefit plans.
• Effectively manage personnel files and HRIS information in accordance with legal requirements and agency policies and procedures.

Policies and Organizational Culture (20%)

• In collaboration with key stakeholders, draft, revise and implement of personnel policies.
• Support committees that inform the work of People and Culture.
• Initiate, edit and/or support NH and P&C internal communications.
• Oversee/support employee recognition program, wellness programs, team/community building and other initiatives that foster a culture aligned with NH values.
• Perform other duties as assigned.

Qualifications

Minimum Qualifications

• BA degree in Human Resources, Public Administration, Human Service Administration or related field and a minimum three years managing the human resources function for a medium-sized (100+ employee) organization; or equivalent combination of education, training and experience.
• Proficiency in Microsoft Office software.
• Willingness to comply with the established agency performance standards.
• Effective written and verbal communications skills for individuals from a wide range of professional and cultural backgrounds.
• Ability to work with and be sensitive to a diverse cultural, ethnic, and racial population.

Desired Qualifications

• HR certification.

Leadership Qualities and Characteristics

• You have made a personal commitment to racial equity and social justice.
• You are constantly learning and growing professionally, and are willing to try innovative solutions and bring new ideas.
• You think strategically, connecting to the bigger picture, and future impact of the choices we make now.
• You are humble, willing to admit and learn from mistakes, open to feedback, willing to work through conflict.
• You have a pulse on employee climate and culture.
• You are a thought partner, not necessarily coming to the situation with answers, but good questions and a listening ear.
• You are striving for excellence and looking for ways to improve on what we do.

Required Credentials

• Must pass Neighborhood House background check requirements.
• Position requires Washington State bi-annual criminal background re-check.
• Department of Early Learning portable background check.

Post-Hire on-the-job Training Requirements

• Child Abuse and Neglect training (within 2 weeks of hire).
• Current First Aid Certificate within 30 days of hire.
• Current CPR Certificate within 30 days of hire.
• Sexual Harassment Training within 30 days of hire.
• Completion of Fair Credit Report Act (FCRA) Training within 30 days of employment.

Employment Practice

Neighborhood House is committed to diversity and to equal opportunity employment. As an equal opportunity employer, we support and follow federal, state and local laws prohibiting employment discrimination.

Support

Inquiries may be directed to People and Culture at (206) 461-8430 or by e-mail to