Veterinary Receptionist

Who we are
Are you passionate about animal welfare and nurturing the human-animal bond? Do you believe client education is the key to ensuring our pets live happy and healthy lives? Do you believe that cat hair is a fashion accessory and toe-beans are just the cutest? Looking to join a team that practices progressive feline-specific medicine? Weymouth Landing Cat Clinic is ready to hire a veterinary receptionist to join its fantastic team. We are seeking a compassionate, organized, and detail-oriented receptionist to join our dedicated team. As a receptionist, you will be the face of our clinic, providing exceptional customer service to pet owners while supporting the daily operations of our cat-focused veterinary practice. You'll ensure our clients and their feline companions feel welcome, informed, and cared for throughout their visit.
Benefits :
We're 'That Practice' that you want to work at! We're a group of hard-working professionals who want to provide excellent care for our feline patients and clients. We are a close-knit group of cat-lovers who, more than anything, are genuine and proud to be ourselves inside and outside of the clinic. We promote Fear Free and Low-Stress Handling standards of medicine, helping us retain a fantastic staff of compassionate and qualified veterinary professionals. These same principles that we apply to our feline patients translates to our humans and encourages our positive culture. We also have some wonderful benefits to help support you with your own self-care which includes:
Financial Benefits:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits:

• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and longterm disability, legal plan, and employee, spouse, and child-dependent life insurance
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits:

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Ability to join our VetCor Techlife Facebook group of over 800 veterinary technicians company-wide

Lifestyle Benefits:

• Six paid holidays Document Title Here | 8
• Employee Assistance Program
• Employee discount program

Key Responsibilities :

• Client Interaction : Greet clients warmly, answer phone calls, schedule appointments, and manage the clinic's front desk with professionalism and care.
• Appointment Management : Coordinate and schedule client appointments, ensuring efficient use of time for veterinarians and staff.
• Communication : Provide clear and compassionate communication with clients regarding appointment reminders, follow-up care, and answering general inquiries about services, procedures, and pricing.
• Patient Record Keeping : Maintain accurate and up-to-date client and patient records in our practice management software, ensuring confidentiality and compliance with clinic policies.
• Financial Transactions : Process payments for services, provide invoices, and manage accurate cash, credit, and account transactions.
• Administrative Support : Assist the veterinary team with filing, preparing documentation for daily operations, and maintaining cleanliness and organization of the front desk area.
• Collaboration : Work collaboratively with veterinary technicians, veterinarians, and other team members to ensure a smooth workflow and high standard of care.

Qualifications :

• Be empathetic to our clients, coworkers, and yourself
• Ability to ask for help and offer help to others
• Ability to multitask and manage time effectively in a fast-paced environment
• A desire to work closely with cats and let every owner know why their cat is the best cat that has ever existed.
• High level of attention to detail and organizational skills
• Ability to remain calm and compassionate in stressful situations

Extra Perks:

• We are here for you as well and we provide mentoring and support as you grow and advance your career - the more you know, the better off we all are.
• A clinic culture that celebrates your unique awesomeness!
• Opportunity to use your skills to better your community and help pet parents feel safe and heard.
• Feeding Churu to distract kittens on the regular.

Think you're the veterinary receptionist we've been dreaming of? Awesome! Come join our team and see the difference we can make in the lives of our people and our patients!
Diversity, equity, and inclusion are core values of Weymouth Landing Cat Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.