This job was posted by : For more information, please see: Customer ServiceComputer SkillsPhone etiquetteRetail experienceExperience in a fast-Paced environment.Supportive EnvironmentConduct tax interviews with clients face to face and through virtual tools - video, phone, chat,\ emailPrepare complete and accurate tax returnsGenerate business growth, increase client retention, and offer additional products and servicesProvide clients with IRS supportAll certification levels can provide tax notice servicesCircular 230 associates can provide audit representationMentor and support teammatesAs you inspire people to make confident, informed decisions about their lives, careers, and money, you\'ll build client relationships that will grow stronger every year.Joining H&R Block as a seasonal, experienced Tax Professional means you\'ll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training you\'ll need to be successful.POSITIONS AVAILABLE AT THE FOLLOWING LOCATIONS:Jacksonville, Bryant, Lonoke, Benton, Cabot (2 locations), Little Rock (5 locations), Crossett, Heber Spring, Hot Springs (3 locations), Greenbrier, Conway (2 locations), El Dorado, Camden, Malvern, Arkadelphia, Clinton, Hope, Marshall, Warren, Fordyce, Prescott, Melbourne, Mountain View, North Little Rock (3 locations), Kiehl, Maumelle, Pine Bluff, White Hall & Stuttgart.Credentials NeededSuccessful completion of the H&R Block Tax Knowledge AssessmentExperience in accounting, finance, bookkeeping or taxExperience completing individual returnsExperience working in a fast-paced environmentComfort working with virtual tools - video, phone and chatCustomer-centric mindset and strong communication skillsComputer proficient with the ability to use MS OfficeDemonstrated ability to work independently with minimal supervisionPositive attitudeAble to work a flexible work schedule of 40 hours per week and flexibility based on business needsHigh school diploma / equivalent or higherIt would be even better if you also had...Experience supervising or managing peopleHistory of delivering outstanding customer experiences