PCL - Bartender

Company:  Holland America Group
Location: New York
Closing Date: 24/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
PCL - Bartender
Department: Beverage Svc
Employment Type: Fixed Term Contract
Location: Global
Description
By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team.
A professional recruiter will contact you shortly if your qualifications align with our hiring requirements.
As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.
We appreciate your patience as we carefully review each candidate.
Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.
An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.
As a member of the Princess Family, you'll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.
Key Responsibilities
  • The Bartender plays a crucial role in the onboard Beverage Svc Department ensuring that teammates in assigned bar locations act as company ambassadors, displaying a positive and professional demeanor. They drive the Service Excellence culture and platform by monitoring Bar Steward and Utility F&B Steward performance, providing guidance, and engaging with guests to ensure satisfaction with the beverage product and service.
  • The Bartender understands the setup, product, and service expectations of their area and rectifies any shortfalls that would negatively impact the guest experience. They partner with the Bar Supervisor and Bar Manager to action guest feedback and develop a plan of action for immediate service recovery or remedial improvement.
  • The Bartender oversees the execution of the guest bar and specialty coffee experience in their assigned venue, ensuring that all beverages served are visually appealing and service is in line with company standards. They prepare various cocktails and drinks according to Company standards and recipes and consistently maintain a clean, sanitized, and fully stocked bar venue, reporting any damages to equipment, fixtures, or furnishings promptly and rectifying them in a timely manner.
  • The Bartender is accountable for all beverage stock held in the assigned location, conducting inventory accounts as directed, and helping minimize waste, neglect, breakages, and mishandling of supplies and equipment. They mentor the Beverage Svc Team through coaching, training, and ongoing development to support career progression.
Skills, Knowledge & Expertise
  • The ideal candidate would have graduated from a recognized hotel/bar operation or bar school.
  • Two years of experience in hospitality or cruise-related bartender positions would be ideally suited to the role.
  • The successful candidate will have experience and knowledge of USPH, the beverage industry, and will have a specialization in wines, cocktails, spirits and all other beverage-related products. They will also have experience in the service execution of all of the above.
  • They will have excellent management and bartending skills, and will be able to develop and motivate and lead a large team.
  • They will also be able to work under pressure and make decisions which positively impact the overall guest experience.
  • Finally, the successful candidate will have a good command of the English language, both verbal and written.

Benefits
Princess Cruises offers many benefits. This position is afforded comfortable, shared cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates.
Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Apply Now
An error has occurred. This application may no longer respond until reloaded. Reload 🗙