Lead Solution Architect

Oracle Lead Solution Architect - Providence, Rhode Island

Focus on enhancing, maintaining, and supporting Oracle Cerner’s world-class enterprise-wide Revenue Management information system (Soarian Financials/RevElate application) which provides financing of care in the acute and ambulatory environments & used by health care provider revenue cycle management personnel. The Soarian Revenue Cycle solution is made up of several modules: Revenue Management, Patient Access / Registration, Scheduling / Appointment Management.

Responsibilities

1. Enhance, monitor, and support the Soarian Revenue Management (RevElate) application.
2. Perform ongoing troubleshooting and enhancements to ensure the solution is fully optimized and operational.
3. Collaborate with development/Cloud.Next teams.
4. Act as a focal point resource for the team and represent the team at key internal or client meetings.
5. Support a scheduled on-call rotation for critical client issues.
6. Perform troubleshooting investigations by gathering information, using troubleshooting tools, shadowing end users, and testing workflows.
7. Prioritize work based on severity and urgency balancing client and business needs.
8. Document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation.
9. Perform solution-related service request investigation and incident resolution on the most complex issues.
10. Mentor and train team members.

Preferred Qualifications

Bachelor's degree in Information Systems, Computer Science, or related field, or equivalent relevant work experience with 7-8 years’ experience. Bachelor's degree in Health Care Administration also applies. At least 5-6 years of Software Implementation/support work experience with Soarian Revenue Management systems.

Life at Oracle:

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We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only.

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.

* Which includes being a United States Affirmative Action Employer