Front Desk Clerk PT/Weekends- Hilton Minneapolis Airport

Job Description
What you will be doing

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.
• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Location Description
3800 American Blvd East, Bloomington, Minnesota 55425
Hilton Minneapolis/St. Paul Airport hotel offers complimentary transportation to and from Minneapolis St. Paul International airport. We are in a prime location near Bloomington, MN attractions and the Light Rail to downtown Minneapolis.
You'll appreciate our natural surroundings such as the Minnesota Valley National Wildlife Refuge as well as our spacious rooms, modern accommodations and world-class customer service.
Requirements
What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• PT Weekends