Be a part of one of the most successful financial institutions in the country!
Star One Credit Union is one of Silicon Valley's largest, member-owned financial institutions. Star One offers financial services to more than 126,000 members worldwide. With assets over $10 billion, Star One is ranked 19th in total assets among over 4,900 credit unions nationally. For ten years in a row, Star One has been ranked #1 by the Credit Union National Association for providing the highest direct financial benefit to the members we serve.
We offer AMAZING BENEFITS that help keep our employees healthy and shining bright!
- 401(k) Plan, Match, and Profit Sharing
- Education Assistance
- Employee Loan Discounts
- Medical, Dental, and Vision (Effective date of hire)
- Paid Holidays
- Paid Time Off Program
- Staff Incentive Variable Pay (Bonus)
Hours: Monday-Thursday 8:45 am - 5:30 pm, Friday 8:45 am - 6:30 pm, and rotating Saturdays 8:30 am - 2:45 pm (with a day off during the week)
Salary Range: $50,100 - $68,850 which is base pay. Compensation will be based on candidate qualifications.
Job Scope/Duties
- Responsible for providing consultative member support during the new account and consumer loan application process.
- Reviews and analyzes loan applications and supporting documentation.
- Advises members of policies, rates and terms.
- Acts as a primary contact for members by providing application status and collecting documentation.
- Books consumer loans, disburses funds and explains loan documents and approved loan terms.
- Completes member requests for loan modifications.
- Provides account and loan servicing support as needed.
- Stays informed of all products, services and operational procedures.
- Supports community and business development efforts.
- Processes all transaction requests and provides assistance to other branches and departments as needed.
Minimum Requirements:
- Two to four years of current and progressive experience within a financial institution, preferably in a personal banking role.
- Sales and service experience in a branch environment is preferred.
- Bachelor’s degree in Business Administration, Accounting, Finance, or the equivalent level of education and experience.
- Notary designation required. Mortgage Loan Originator (MLO) registration is required upon employment.
Knowledge/Skills/Abilities
- Requires strong written and verbal communications skills.
- Ability to learn and retain banking regulatory information and requirements.
- Must be proficient with technology (computers, iPads, mobile phones, tablets) and Microsoft Office applications.
- Fosters and maintains a strong service culture by providing excellent internal and external service.
- Ability to work in a fast-paced environment while handling multiple tasks and competing priorities.
- Must be a strong team player with the ability to work in a diverse group or as an individual contributor.
MUST HAVE GOOD CREDIT.
We are a proud Equal Opportunity/AAP Employer M/F/Vet/Disabled
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