Our culture in the Department of Atlanta Information Management (AIM) is rooted in our shared core values: Transparency, accountability, collaboration, service, and integrity. The AIM team understands our role as a strategic partner to departments throughout the city; we strongly believe technology has the potential to elevate the City of Atlanta and is essential to moving the mayor’s vision forward. With the effective use of technology, we become more efficient, more effective, and innovative. We become more capable of enhancing the experience of all affected by City government. AIM’s mission is to advance Atlanta by being consistent in the delivery of innovative, reliable, secure, and user-focused technology solutions.
Our team members exemplify the shared core values above, so if you have these characteristics, consider joining us as we work to advance technology for the city, its esteemed citizens, and valued visitors.
Job Posting Open Until Filled
Salary Range: $72,843.30 - $97,106.55
Job Summary:
We are seeking a highly experienced Senior Server Engineer with specialized expertise in maintaining Microsoft Exchange environment and Proofpoint solutions. The ideal candidate will have a robust background in server management, cybersecurity, and email protection systems. This role will involve managing and optimizing our server infrastructure while leveraging Proofpoint technologies to enhance our email security posture.
Key Responsibilities:
- Server Management:
- Design, implement, and maintain server infrastructure to ensure high availability, performance, and scalability.
- Conduct routine system monitoring, maintenance, and backup operations to ensure optimal server performance.
- Manage and maintain Microsoft Exchange servers, ensuring email system integrity, security, and availability
- Proofpoint Administration:
- Administer and manage Proofpoint solutions, including Email Protection, Targeted Attack Protection, and other related modules.
- Configure, monitor, and troubleshoot Proofpoint systems to ensure optimal performance and security.
- Plan and execute upgrades, patches, and other maintenance activities for Proofpoint systems.
- Email Security:
- Implement and manage email security policies and protocols to protect against phishing, malware, and other email-borne threats.
- Analyze email security incidents, perform root cause analysis, and implement corrective measures.
- Security Administration:
- Collaborate with the cybersecurity team to ensure robust security measures and compliance with industry standards.
- Technical Support and Troubleshooting:
- Provide advanced technical support for server and Proofpoint-related issues.
- Mentor and guide junior engineers and IT support staff.
- Documentation and Reporting:
- Create and maintain comprehensive documentation of server and Proofpoint configurations, procedures, and processes.
- Generate regular reports on system performance, security incidents, and maintenance activities.
Qualifications:
- Education:
- Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field; or equivalent work experience.
- Experience:
- Minimum of 7 years of experience in server engineering or a similar role.
- At least 3 years of hands-on experience with Proofpoint administration and management.
- Technical Skills:
- Proficiency in Windows Server operating systems and Active Directory.
- Strong understanding of network protocols and services (TCP/IP, DNS, DHCP).
- Experience with email systems and security protocols (SMTP, DMARC, DKIM, SPF).
- Knowledge of scripting languages (PowerShell, Python) for automation.
- Familiarity with other email security solutions and cybersecurity frameworks.
- Experienced with VMWare vSphere 7 or 8
- Certifications:
- Relevant certifications such as Proofpoint Certified Security Professional, MCSE, CISSP, M365, Azure Solutions Architect or similar are highly desirable.
Key Competencies:
- Problem-Solving Skills:
- Strong analytical and troubleshooting abilities to diagnose and resolve complex technical issues.
- Communication Skills:
- Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Project Management:
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Teamwork:
- Proven ability to work collaboratively in a team-oriented environment and mentor junior team members.