Geographic Information Systems Administrator

Information Technology Administrator

(Geographic Information Systems Administrator)

ABOUT US
At the City of Santa Barbara, the best part of our organization is our people. As a City of Santa Barbara employee, you will work in an environment with other motivated individuals who are passionate about their work. We strive to provide employees with the support they need to thrive. Discover more about us, our values, and our organizational culture here .

The mission of the Information Technology Department is to provide vision and direction to improve City business processes using technology, while maintaining secure and reliable access to information. Read more about the Department of Information Technology here .

THE POSITION
The City of Santa Barbara Information Technology Department is seeking a motivated, innovative and technical-oriented Information Technology Administrator (Geographic Information Systems Administrator) to manage and maintain the organization’s GIS infrastructure, including system upgrades, database management, application development, and security protocols. The candidate will ensure the performance and scalability of GIS systems, coordinate with IT, and support enterprise GIS solutions.

BENEFITS:
To view our benefits page click here.

Essential Functions:

1. Administration and support of the City’s GIS database for design, storage, analysis, and access.
2. Performs installs, upgrades, troubleshooting, and testing; develops and maintains GIS applications; assesses new and complex City requirements for GIS analysis and deliverables.
3. Proficiency in server management and cloud-based GIS platforms (e.g., ArcGIS Enterprise, SQL, ArcGIS Online).
4. Monitors performance and implements efficiency improvements within the City’s suite of GIS tools including identifying and troubleshooting potential problems, performance issues, updates, patches, upgrades, performance tuning, and diagnostic tools to determine their cause and design solutions to take corrective action.
5. Plans and implements technology solutions to meet user requirements; and coordinates task and project activities with Information Technology staff, users, and vendors.
6. Provides highest level technical support within GIS. Documents and tracks reported issues and works with Information Technology staff, users, and vendor's technical support staff to resolve issues.
7. Develops, plans, and coordinates testing of applications and systems, infrastructure changes, and upgrades ensuring existing features and functionality remain available and ensures correct operations in the current or new environment.
8. Prepares documentation for new systems and changes to existing systems in accordance with established standards and procedures.
9. Responsible for establishing and administering applicable interfaces for security, user permissions, and workflow rules executing relating changes to associated schema as necessary.
10. Provide on-call and after-hours support when needed.
11. Provide exemplary customer service to all individuals by demonstrating a willingness to be attentive, understanding, responsive, fair, courteous, and respectful, and to actively participate in maintaining a positive customer service environment.
12. Assists in creating a positive and supportive work environment; enforces a safe workplace; establishes a culture of teamwork and communication; creates a workplace that promotes the organizational values of workplace diversity, equity and inclusion and actively promotes an environment respectful of living and working in a multicultural society.

Knowledge of:

• Principles, practices, concepts and techniques of Geographic Information Systems (GIS) theory and function;
• Complex GIS analysis techniques;
• Practices and techniques used in GIS software applications;
• Principles and practices of database structures, design, and management;
• Principles and practices of statistical and spatial data analysis;
• GIS scripting languages and development tools;
• Terminology, methods and techniques used in developing maps and related technical records;
• Operating systems fundamentals and procedures for the use of computer systems and related equipment used with GIS;
• Techniques applicable to the development of municipal mapping;
• Data maintenance and conversion techniques;
• Pertinent local, county, state, and federal statutes, laws, ordinances, and rules as they apply to mapping requirements;
• Asset management systems principles and practices.

Skills:

• Operate contemporary GIS software and associated computer systems sufficiently to effectively carry out the duties typical to the position;
• Use GIS software to develop scripts, models, and GIS tools;
• Use scripting language typical to GIS software applications to automate geoprocessing and build data analysis tools;
• Manage multiple projects; plan project work, track progress, and meet associated planned outcomes;
• Perform moderately complex technical computations, compile or analyze GIS data and statistics, and develop mapping products;
• Operate word processing, spreadsheet programs, or other application software typical to office environments and the position.

Ability to:

• Perform difficult technical research and analyze complex GIS related problems, evaluate alternatives, and recommend or adopt effective courses of action;
• Perform complex geospatial and tabular data analysis;
• Independently perform advanced GIS assignments with initiative and creativity;
• Communicate verbally and in writing with a variety of people to effectively provide information, train others and offer consultative advice;
• Establish and maintain cooperative working relationships with individuals and groups who come from diverse backgrounds and represent members of the public, coworkers, and/or vendors.

Distinguishing Characteristics
The GIS Administrator performs skilled professional-level work within the classification series. Employees in this class play a strategic role in ensuring the stability and scalability of GIS infrastructure, work closely with IT and leadership to align the GIS system with organizational goals, and are responsible for long-term system performance and planning, ensuring that the GIS meets evolving organizational needs.

EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience: Three to five (3-5) years of experience in geographic information systems design, automated mapping, database analysis, or implementing GIS software applications.

Education and/or Training: A Bachelor's Degree in Information Technology, Geography, Computer Science, or related field.

License, Certificate and/or Other Requirements:
Geographic Information Systems Professional Certification (GISP) is preferred. Possession of valid California Driver’s License at time of appointment. It is important that your application and supplemental questionnaire show all the relevant education, training, and experience you possess which qualifies you for this position. All applications and supplemental questionnaires will be reviewed and the most qualified candidates will be invited to continue in the selection process. Be sure to be thorough in your responses. Statements such as “See application”, “Extensive Experience”, or "See Resume" are not an acceptable substitute for a completed application and supplemental questionnaire.

The selection process may consist of an application screening, written exam, computer skills exam and/or an oral interview. The successful candidate's employment history will be thoroughly evaluated prior to appointment.

There is currently one (1) vacancy within the Information Technology Department.

Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email and spam regularly throughout the recruitment process. You may also log into your governmentjobs.com account to view these emails.

OPEN & CONTINUOUS RECRUITMENT: Because this recruitment is open and continuous, applicants are encouraged to submit completed applications as soon as possible. The filing period for an open and continuous recruitment may be closed at any time. FOR FIRST CONSIDERATION CITY APPLICATION AND RESPONSES TO THE SUPPLEMENTAL QUESTIONNAIRE MUST BE RECEIVED BY 5:30 PM ON THURSDAY NOVEMBER 14. TENTATIVE FIRST INTERVIEWS WILL BE CONDUCTED THE WEEK OF DECEMBER 1st, 2024.

Hybrid/Flexible Work Schedule: This position has the flexibility to work a hybrid/flexible schedule. Schedules are dependent upon operational needs and are subject to change. Details of teleworking considerations can be addressed during the interview process.

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