US Key Account Manager - Austin, TX

Intelygenz is an enterprise software company that provides some of the world's leading brands with A.I Enabled Automation. With founding partners who are active vocational developers, our roots are steeped in software development with a highly experienced team of experts.

Our A.I. Enabled Automation solutions deliver exponential cost savings, capacity increases, and quality improvements to our clients, growing or creating brand new revenue streams for our clients.

We know our success is in our people and in the high quality of our code that we develop. We are looking for an Account Manager, who will be responsible for establishing and managing our existing clients within the US market. The role will also require management of newly established client accounts.

The company has offices in Madrid, Spain, Bay Area, CA, USA, and the UK with an enterprise customer base of global brand leaders.

At Intelygenz, we know the impact our A.I. Enabled Automation solutions have on the world’s leading brands. But we won’t rest until everybody knows. We’re seeking a senior account manager to manage existing customer relationships and extend our reach through expert discovery and exploration of new and untapped business opportunities within each client. Our ideal candidate will be trusted to dive right in and own their own success, using their self-driven initiative to build and maintain robust client relationships and expand account revenue through new opportunity discovery. Highly skilled at sales and business operations, this person will join and inspire a team of like-minded go-getters to achieve our company vision.

You will have a track record of managing multi-million dollar revenue accounts, ascertaining need, substantiating return of investment, building world-class proposals (together with our engineering team), and successfully negotiating commercial terms.

Responsibilities

Manage existing clients to assure and grow account revenues. Discover and engage new client contacts (up to and including C-level) to initiate new business opportunities through clear demonstration of the value contribution delivered by A.I. Enabled Automation.

Account Management

1. Own and operate existing and new accounts that are established.
2. Operate as a 'CEO' of the account and be recognized by the customer as a trusted advisor, continuously providing thought leadership and innovative solutions that deliver value to the customer’s business.
3. Understand the technical aspects of a solution at a high level and the commercial impact in order to represent the client view and act as a point of escalation to resolve project challenges and steer decisions.
4. Client is based in Austin, TX so candidate must be located in Austin.

Teamwork

1. Be honest and open even when it is difficult.
2. Empower people to act and be bold, encouraging collaboration to maximize sales opportunities.
3. Trust others to deliver on their commitments and hold them to account.

Communication

1. Operate with the highest levels of communication skills, converse professionally and with empathy with an emphasis on owning and solving customer issues whilst building excellent rapport to ensure the customer experience is maximized.
2. Timely updates of all relevant systems (CRM etc.) for managing opportunities and contracted services.
3. Eloquently compose clear, concise, and crisp messages to a variety of internal and external audiences, inspiring people through communication to take action.
4. Create compelling and engaging written documents and presentations, tailored to the audience.

Education And Preferred Skills

1. 2-5 years of software solution sales experience with account values of £500k - £10M.
2. Demonstrable track record of building your own pipeline within existing accounts.
3. An understanding of the key techniques used for modern software delivery (Agile, ATDD, DevOPS).
4. Well-versed with a consultative selling approach.
5. Strong commercial acumen allowing you to articulate value to the customer.
6. Degree or professional training preferably in a Business or Technical related field.
7. Ability to speak fluent Spanish a plus.
8. Must be based in Austin, Texas.

INTELYGENZ VALUES

1. At Intelygenz, we believe in the power of Software and AI to create high-value returns for our clients and we care deeply about helping our clients realize this value.
2. Our core values are:
3. Trust and honesty
4. Putting the customer first
5. Expertise in what we do
6. Working together as a team (taking ownership to help get everything done).

After applying, what will the process be like?

Firstly, you will start with an Initial Interview with the Talent Team. If the feedback is positive, you will have a technical interview with a colleague. You will always get complete feedback about your performance. Last but not least, the final stage will be an offer.

Why Intelygenz?

1. Salary range: $100,000 Base, $100,000 Commission
2. 100% Flexible schedule
3. Career Plan & Mentoring: Specific career plans for horizontal and vertical growth plus mentoring to help you grow in your career. Let your motivations do the talking!
4. Unlimited Learning: Paid events, Udemy courses, and one hour per week to participate in continuous tech training programs with your co-workers. The sky is the limit!
5. Always be yourself: Don't be afraid of who you are! You will feel embraced and supported by the team and the whole company.
6. Happy Hours and an Intelygenz Anniversary exclusive T-shirt
7. Home Office Budget
8. Eligibility for our robust medical, dental, and vision coverage, of which Intelygenz will generously cover 50% of premiums for you and your dependents. In addition, we offer life insurance, short-term and long-term disability insurance.
9. Paid Time Off (PTO) of 20 days per year. Your PTO will accrue on a per pay period basis.
10. Sick Time Off of 8 days per year, which is granted upfront at the beginning of each year.
11. Eight paid US holidays per year.
12. Participation in our 401(k) plan with up to 4% match funding.
13. Use of a Company cell phone including unlimited LTE data. High-speed internet connection for home, paid up to $80 per month.