0923-Manager II

Assistant Well-Being Manager - SF Health Service System (0923) - (151370)

Department: Health Service System
Job class: 0923-Manager II
Starting salary range: $139,594.00 - $178,178.00 (Range A)
Role type: Permanent Civil Service
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of the List
List type: Contact us for more information

Specific information regarding this recruitment process are listed below:

• Application Opening: Friday, October 11, 2024
• Application Deadline: Friday, November 8, 2024

The Assistant Well-Being Manager is part of a small team responsible for supporting the mental health and well-being of all members. The environment is fast-paced and requires the ability to handle multiple priorities and projects simultaneously.

The Assistant Well-Being Manager will work closely with the Well-Being Program Coordinators, Health Program Educator, Sr. Employee Assistance Program (EAP) Counselors and EAP counselor, and the Well-Being Manager on the implementation of the strategic plan in addition to the development, implementation, and ongoing oversight of the core services such as the member well-being offerings, the initiative, and key services offered through the EAP. Key components of this position include project management for various core services, creation and maintenance of best practices and procedures, directing evaluation efforts and report writing, budgeting, and day-to-day management.

Typical tasks include:

• Manage projects associated with the core services, such as , the EAP, Campaigns and Challenges, Pilot Programs, Targeted Interventions, Retiree Services, Health Plan Resource Promotion, and Member Communications.
• Develop relationships with employers and departments
  • Build relationships with departments/employers/retiree groups, vendors, Champions, other department personnel, and department co-workers to facilitate program implementation.
  • Listen, direct, and guide departments/employers/retiree groups to create an annual plan to enhance well-being in the workplace.
  • Determine goals and priorities.
  • Help the department/employer/retiree group execute on the plan.
  • Identify and advise departments/employers/retiree groups on processes to receive resources and recognition for their well-being efforts.
• Oversee day-to-day operation of the Well-Being and Employee Assistance Program Division budget
  • Track various funding sources and expenses.
  • Request quotes, place orders.
  • Partner with SFHSS’s Finance team to coordinate division budget.
  • Approve expenses.
  • Manage the Grant process (applications, approval, distribution, and follow up).
• Create and maintain division procedures and best practices
  • Develop, document, implement, and update best practices in all areas of the Well-Being Division to improve services and create efficiencies.
  • Train staff on procedures.
  • Ensure staff follow administrative procedures such as travel pre-authorization, scheduling, and reimbursements.
  • Perform day-to-day management tasks, such as scheduling.
• Evaluate and manage data, and write reports for core services
  • Outline evaluation plan for each program/service.
  • Execute evaluation plan.
  • Identify and create data collection tools.
  • Synthesize and organize data.
  • Write reports, outline infographics, create presentation slides that communicate outcomes for a variety of audiences.
• Supervise Well-Being interns. Support the Well-Being Manager with supervision duties as needed.
• Other duties as assigned.

How to qualify

Minimum Qualifications

Education: Possession of a bachelor’s degree from an accredited college or university; AND

Experience: Five years professional experience in well-being program administration, of which one (1) year of experience must include experience administering health promotion programs.

Experience Substitution: Possession of a master’s degree in leadership, Public Health, Health Program Administration or other closely related field may substitute for up to one year of experience of the required experience.

Education Substitution: May substitute additional years of qualifying experience for the required education on a year-for-year basis, for up to a maximum of 2 years. One year of education (30 semester hours or 45 quarter hours) is equivalent to one year (2,000 hours) of qualifying work experience.

Desirable Qualifications
The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

• Two years of supervisory experience
• Experience in:
  • employee and retiree well-being program development and implementation
  • implementation of a well-being strategic plan
  • managing a department or division budget
  • well-being-related benefit design
  • various well-being content areas
  • developing a new well-being program
  • building successful committees, relationship-building
  • working with and motivating volunteers
  • conducting and analyzing needs assessments, collecting program data, evaluating program outcomes
  • team building
  • managing direct reports
  • working with unions
  • developing relationships with partners/vendors
  • management of vendor partners and implementation of contract deliverables
  • managing an Employee Assistance Program (EAP)
• Related certifications and degrees, for example:
  • Health promotion, Kinesiology, Public Health, Social Work, CHES (Certified Health Education Specialist), registered dietician, Diabetes Prevention Program coach, and health coaching

Verification of Education and Experience:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures:

• Minimum Qualifications Supplemental Questionnaire (MQSQ): (Weight: Qualifying)
• Supervisory Test Battery: (Weight: 40%)
• Supplemental Questionnaire Evaluation: (Weight: 60%)

What else should I know?

Eligible List/Score Report:

The duration of the eligible list resulting from this examination process will be of 6 months, and may be extended with the approval of the Human Resources Director.

Certification: The certification rule for the eligible list resulting from this examination will beRule of the List.

Additional Information Regarding Employment with the City and County of San Francisco:

HOW TO APPLY
Applicants will receive a confirmation email from that their online application has been received in response to every announcement for which they file.

If you have any questions, you may contact Lauren Rowe at . Recruitment ID: PBT-0923-151370

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.